New Bedford Social Security Office
53 North 6th Street, Hastings Keith Fed Bld, New Bedford, MA 02740
Verified against the SSA directory on May 23, 2026
The New Bedford Social Security office is one of 30 field offices in Massachusetts, serving Bristol County and the surrounding area. It is the closest office for residents of New Bedford and 13 nearby communities, roughly 109,000 people. The nearest other Social Security office is in Fall River, about 13 miles away.
- nearby towns served
- 13
- people in service area
- 109K
- to next-nearest office
- 13 mi
- offices in Massachusetts
- 30
- county
- Bristol County
Phone
- Local:
- (866) 964-7413
- National:
- 1-800-772-1213
- TTY:
- 1-508-979-8229
New Bedford office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7413 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the New Bedford office
From I-195 take exit 15 Route 18 south /take 2nd exit and bear right Route 6 West/take left at Lights/office Ahead 2nd block on right.
New Bedford office location
Services at the New Bedford Social Security office
Staff at the New Bedford office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the New Bedford office
Many nearby towns have no Social Security office of their own, so the New Bedford office is their closest option. It's the nearest field office for 13 surrounding communities, the largest is Dartmouth (34,005 residents):
| Town | Distance | Population |
|---|---|---|
| Dartmouth, MA | 5.1 mi | 34,005 |
| Westport, MA | 8.8 mi | 16,359 |
| Fairhaven, MA | 2.9 mi | 15,909 |
| Acushnet, MA | 5.8 mi | 10,553 |
| Mattapoisett, MA | 6.3 mi | 6,574 |
| Rochester, MA | 9.8 mi | 5,762 |
| Bliss Corner, MA | 1.8 mi | 5,272 |
| Smith Mills, MA | 3.3 mi | 4,706 |
| Acushnet Center, MA | 3.6 mi | 3,403 |
| Mattapoisett Center, MA | 7.1 mi | 3,193 |
| West Wareham, MA | 13.7 mi | 2,398 |
| Gosnold, MA | 13.8 mi | 70 |
…and 1 more nearby community closest to this office.
Other Social Security offices near New Bedford
More Social Security help
Frequently asked questions about the New Bedford office
- The New Bedford office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the New Bedford office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7413 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7413 (TTY 1-508-979-8229), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides New Bedford, this is the closest office for about 13 surrounding communities, including Bliss Corner, Fairhaven, Smith Mills, Acushnet Center, Dartmouth. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Fall River, about 13 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.