What are the hours of the Salem Social Security office?

The Salem office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Salem office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 248-2394 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Salem Social Security office?

You can reach the office at (866) 248-2394 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Salem Social Security office serve?

Besides Salem, this is the closest office for about 19 surrounding communities, including Peabody, Marblehead (CDP), Beverly, Marblehead, Danvers (CDP). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Salem?

The next-closest field office is in Lynn, about 4.6 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Salem office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Salem Social Security Office

35 Congress St, Suite 101, Salem, MA 01970

Verified against the SSA directory on May 23, 2026

The Salem Social Security office is one of 30 field offices in Massachusetts, serving Essex County and the surrounding area. It is the closest office for residents of Salem and 19 nearby communities, roughly 296,000 people. The nearest other Social Security office is in Lynn, about 4.6 miles away.

nearby towns served: 19
people in service area: 296K
to next-nearest office: 4.6 mi
offices in Massachusetts: 30
county: Essex County

Address

35 Congress St
Suite 101
Salem, MA 01970

Get directions

Phone

Local:: (866) 248-2394
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Salem office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 248-2394 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Salem office

Telephone Appointments are Preferable Refer Personal Conferences and Deaf Interpeters to Fo at 866-248-2394 located at 10 Federal St suite 406 1 blocks from Downtown Mall at the Co Rner of St Peter St.
And Federal, one block off of Bridge St.

Salem office location

Open this location on OpenStreetMap →

42.52355, -70.89388 View on OpenStreetMap →

Services at the Salem Social Security office

Staff at the Salem office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Salem office

Many nearby towns have no Social Security office of their own, so the Salem office is their closest option. It's the nearest field office for 19 surrounding communities, the largest is Peabody (54,119 residents):

Town	Distance	Population
Peabody, MA	1.8 mi	54,119
Beverly, MA	2.5 mi	42,446
Danvers, MA	4.5 mi	27,898
Danvers (CDP), MA	4 mi	27,549
Marblehead (CDP), MA	2.4 mi	20,530
Marblehead, MA	3.5 mi	20,296
Middleton, MA	8.3 mi	9,767
Hamilton, MA	7.3 mi	7,539
Topsfield, MA	8.5 mi	6,555
Manchester-by-the-Sea, MA	7.3 mi	5,363
Wenham, MA	5.4 mi	4,987
Topsfield (CDP), MA	8.4 mi	3,046

…and 7 more nearby communities closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near Salem

More Social Security help

All Massachusetts offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Salem office

What are the hours of the Salem Social Security office?: The Salem office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Salem office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 248-2394 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Salem Social Security office?: You can reach the office at (866) 248-2394 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Salem Social Security office serve?: Besides Salem, this is the closest office for about 19 surrounding communities, including Peabody, Marblehead (CDP), Beverly, Marblehead, Danvers (CDP). There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Salem?: The next-closest field office is in Lynn, about 4.6 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Salem office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.