What are the hours of the Worcester Social Security office?

The Worcester office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Worcester office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-9069 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Worcester Social Security office?

You can reach the office at (866) 331-9069 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Worcester Social Security office serve?

Besides Worcester, this is the closest office for about 52 surrounding communities, including Auburn, Millbury, Shrewsbury, Leicester, Grafton. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Worcester?

The next-closest field office is in Framingham, about 20 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Worcester office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Worcester Social Security Office

51 Myrtle St, Madison Place, Worcester, MA 01608

Verified against the SSA directory on June 2, 2026

The Worcester Social Security office is one of 30 field offices in Massachusetts, serving Worcester County and the surrounding area. It is the closest office for residents of Worcester and 52 nearby communities, roughly 434,000 people. The nearest other Social Security office is in Framingham, about 20 miles away.

nearby towns served: 52
people in service area: 434K
to next-nearest office: 20 mi
offices in Massachusetts: 30
county: Worcester County

Address

51 Myrtle St
Madison Place
Worcester, MA 01608

Get directions

Phone

Local:: (866) 331-9069
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Worcester office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 331-9069 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Worcester office

Office is Moving to A Swing Space on 02/01/16.
New office Space will be located on the Lower level from the Current Space, on the Opposite side of the building.

Worcester office location

Open this location on OpenStreetMap →

42.25860, -71.80221 View on OpenStreetMap →

Services at the Worcester Social Security office

Staff at the Worcester office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Worcester office

Many nearby towns have no Social Security office of their own, so the Worcester office is their closest option. It's the nearest field office for 52 surrounding communities, the largest is Shrewsbury (38,999 residents):

Town	Distance	Population
Shrewsbury, MA	4.8 mi	38,999
Holden, MA	7.4 mi	19,898
Grafton, MA	7 mi	19,756
Auburn, MA	4.7 mi	16,830
Northborough, MA	9.1 mi	15,667
Millbury, MA	4.8 mi	13,884
Leicester, MA	5.8 mi	11,048
Sutton, MA	9.1 mi	9,361
West Boylston, MA	7.7 mi	7,855
Northborough (CDP), MA	9.2 mi	6,532
Paxton, MA	8 mi	5,028
Boylston, MA	8 mi	4,882

…and 40 more nearby communities closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near Worcester

More Social Security help

All Massachusetts offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Worcester office

What are the hours of the Worcester Social Security office?: The Worcester office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Worcester office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-9069 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Worcester Social Security office?: You can reach the office at (866) 331-9069 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Worcester Social Security office serve?: Besides Worcester, this is the closest office for about 52 surrounding communities, including Auburn, Millbury, Shrewsbury, Leicester, Grafton. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Worcester?: The next-closest field office is in Framingham, about 20 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Worcester office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.