What are the hours of the Fitchburg Social Security office?

The Fitchburg office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Fitchburg office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-0728 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Fitchburg Social Security office?

You can reach the office at (877) 319-0728 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Fitchburg Social Security office serve?

Besides Fitchburg, this is the closest office for about 23 surrounding communities, including Lunenburg (CDP), Lunenburg, Leominster, Ashby, Townsend. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Fitchburg?

The next-closest field office is in Gardner, about 9.6 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Fitchburg office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Fitchburg Social Security Office

881 Main St 1st Floor, Philbin Fed Bldg, Fitchburg, MA 01420

Verified against the SSA directory on May 23, 2026

The Fitchburg Social Security office is one of 30 field offices in Massachusetts, serving Worcester County and the surrounding area. It is the closest office for residents of Fitchburg and 23 nearby communities, roughly 136,000 people. The nearest other Social Security office is in Gardner, about 9.6 miles away.

nearby towns served: 23
people in service area: 136K
to next-nearest office: 9.6 mi
offices in Massachusetts: 30
county: Worcester County

Address

881 Main St 1st Floor
Philbin Fed Bldg
Fitchburg, MA 01420

Get directions

Phone

Local:: (877) 319-0728
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Fitchburg office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 319-0728 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Fitchburg office

Located on the 1st floor of the Philbin Federal Bldg-corner Main St and Academy Sts.-across from Upper Common-intersection of Route 2a and 31.

Fitchburg office location

Open this location on OpenStreetMap →

42.58626, -71.80434 View on OpenStreetMap →

Services at the Fitchburg Social Security office

Staff at the Fitchburg office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Fitchburg office

Many nearby towns have no Social Security office of their own, so the Fitchburg office is their closest option. It's the nearest field office for 23 surrounding communities, the largest is Leominster (43,613 residents):

Town	Distance	Population
Leominster, MA	4.8 mi	43,613
Lunenburg, MA	4.3 mi	11,816
Townsend, MA	7.2 mi	8,983
Lancaster, MA	9.7 mi	8,455
Sterling, MA	9.7 mi	8,152
Shirley, MA	8.4 mi	7,279
Ashby, MA	6.4 mi	3,170
Ayer (CDP), MA	11.1 mi	2,551
Devens, MA	10.1 mi	2,007
Shirley (CDP), MA	8.4 mi	1,716
Lunenburg (CDP), MA	4.1 mi	1,593
Townsend (CDP), MA	7.5 mi	1,276

…and 11 more nearby communities closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near Fitchburg

More Social Security help

All Massachusetts offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Fitchburg office

What are the hours of the Fitchburg Social Security office?: The Fitchburg office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Fitchburg office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-0728 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Fitchburg Social Security office?: You can reach the office at (877) 319-0728 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Fitchburg Social Security office serve?: Besides Fitchburg, this is the closest office for about 23 surrounding communities, including Lunenburg (CDP), Lunenburg, Leominster, Ashby, Townsend. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Fitchburg?: The next-closest field office is in Gardner, about 9.6 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Fitchburg office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.