Lowell Social Security Office

Directions to the Lowell office

• The Lowell Ssa office is on the 3rd floor of the Gateway Ii building Whi Ch is located at the corner of Warren and Church Sts.
• From Route 495 you T Ake the Lowell Connector to the Very end and take A left turn onto Gorha M St.
• You follow Gorham St for approximately one mile Until you reach Ch Urch St.
• There is at Traffic light at this intersection and the Visitin G Nurse office with the Large Vna sign Outside is at this intersection.
• You take A right turn onto Church St.
• Warren St is your second left turn.
• You will see the Gateway Ii building at the corner of Warren and Church Sts.
• Limited parking is available in front of the office.

Lowell office location

Services at the Lowell Social Security office

Staff at the Lowell office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Lowell office

Many nearby towns have no Social Security office of their own, so the Lowell office is their closest option. It's the nearest field office for 13 surrounding communities, the largest is Billerica (41,453 residents):

…and 1 more nearby community closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near Lowell

More Social Security help

Frequently asked questions about the Lowell office

What are the hours of the Lowell Social Security office?

The Lowell office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Lowell office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 746-9850 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Lowell Social Security office?

You can reach the office at (877) 746-9850 (TTY 1-978-458-5702), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Lowell Social Security office serve?

Besides Lowell, this is the closest office for about 13 surrounding communities, including Dracut, Tewksbury, Chelmsford, Billerica, Pelham. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Lowell?

The next-closest field office is in Lawrence, about 8.3 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Lowell office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.