Grand Rapids Social Security Office

Directions to the Grand Rapids office

• The Grand Rapids Social Security office is located on Knapp Street within the Celebration Village Retail Area.
• The office is situated north of the Meijer Shopping Area along Knapp Street just west of the Beltline (M37) intersection.
• The office is A one-Story, Stand Alone building Easily Accessible Via Bus route 15 on the Rapid.
• Ample parking is available.

Grand Rapids office location

Services at the Grand Rapids Social Security office

Staff at the Grand Rapids office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Grand Rapids office

Many nearby towns have no Social Security office of their own, so the Grand Rapids office is their closest option. It's the nearest field office for 81 surrounding communities, the largest is Wyoming (76,749 residents):

…and 69 more nearby communities closest to this office.

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Other Social Security offices near Grand Rapids

More Social Security help

Frequently asked questions about the Grand Rapids office

What are the hours of the Grand Rapids Social Security office?

The Grand Rapids office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Grand Rapids office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 319-5710 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Grand Rapids Social Security office?

You can reach the office at (877) 319-5710 (TTY 1-616-363-4128), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Grand Rapids Social Security office serve?

Besides Grand Rapids, this is the closest office for about 81 surrounding communities, including Grand Rapids (Charter Township), Northview, East Grand Rapids, Comstock Park, Plainfield. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Grand Rapids?

The next-closest field office is in Holland, about 29 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Grand Rapids office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.