West Branch Social Security Office
541 Progress St, West Branch, MI 48661
Verified against the SSA directory on May 23, 2026
The West Branch Social Security office is one of 43 field offices in Michigan, serving Ogemaw County and the surrounding area. It is the closest office for residents of West Branch and 101 nearby communities, roughly 149,000 people. The nearest other Social Security office is in Bay City, about 49 miles away.
- nearby towns served
- 101
- people in service area
- 149K
- to next-nearest office
- 49 mi
- offices in Michigan
- 43
- county
- Ogemaw County
Phone
- Local:
- (877) 897-0602
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
West Branch office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 897-0602 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the West Branch office
- From the intersection of M-30 and M-55 go one half mile south on M-30 and turn east onto Hansen Road.
- We are the second building on the left.
West Branch office location
Services at the West Branch Social Security office
Staff at the West Branch office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the West Branch office
Many nearby towns have no Social Security office of their own, so the West Branch office is their closest option. It's the nearest field office for 101 surrounding communities, the largest is Mills (3,974 residents):
| Town | Distance | Population |
|---|---|---|
| Mills, MI | 9.6 mi | 3,974 |
| Skidway Lake, MI | 11.5 mi | 3,289 |
| St. Helen, MI | 11 mi | 2,868 |
| West Branch (Township), MI | 4 mi | 2,578 |
| Churchill, MI | 8.5 mi | 1,544 |
| Edwards, MI | 5.6 mi | 1,364 |
| Ogemaw, MI | 4.1 mi | 1,152 |
| Horton, MI | 4.9 mi | 906 |
| Clement, MI | 11.5 mi | 896 |
| Cumming, MI | 11.4 mi | 720 |
| Klacking, MI | 8 mi | 570 |
| Bourret, MI | 11.3 mi | 386 |
…and 89 more nearby communities closest to this office.
Other Social Security offices near West Branch
More Social Security help
Frequently asked questions about the West Branch office
- The West Branch office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the West Branch office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 897-0602 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 897-0602 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides West Branch, this is the closest office for about 101 surrounding communities, including West Branch (Township), Ogemaw, Horton, Edwards, Klacking. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Bay City, about 49 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.