Jackson Social Security Office

Directions to the Jackson office

• -Office located in Mccoy Federal building, 100 W Capitol St, Suite 225, Jackson, Ms.
• Corner of Capitol and Farish Streets.
• Parking is Limited.- Directions from I-55 north or south: take Pearl St exit and proceed on Pearl St to Farish St.
• Turn right onto Farish St and go one block to Capitol St.
• -Directions from I-20 east or west: take Gallatin St to Downtown and turn right onto Capitol St.
• Proceed two blocks to Farish St.
• -Remember- you can Conduct Business online or by Phone Instead of visiting the office.

Jackson office location

Services at the Jackson Social Security office

Staff at the Jackson office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Jackson office

Many nearby towns have no Social Security office of their own, so the Jackson office is their closest option. It's the nearest field office for 25 surrounding communities, the largest is Madison (27,719 residents):

…and 13 more nearby communities closest to this office.

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Other Social Security offices near Jackson

More Social Security help

Frequently asked questions about the Jackson office

What are the hours of the Jackson Social Security office?

The Jackson office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Jackson office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 331-8135 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Jackson Social Security office?

You can reach the office at (866) 331-8135 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Jackson Social Security office serve?

Besides Jackson, this is the closest office for about 25 surrounding communities, including Flowood, Pearl, Richland, Clinton, Byram. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Jackson?

The next-closest field office is in Vicksburg, about 38 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Jackson office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.