What are the hours of the Hickory Social Security office?

The Hickory office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Hickory office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 877-1615 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Hickory Social Security office?

You can reach the office at (888) 877-1615 (TTY 1-800-735-8262), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Hickory Social Security office serve?

Besides Hickory, this is the closest office for about 28 surrounding communities, including Long View, Northlakes, Brookford, Hildebran, Rhodhiss. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Hickory?

The next-closest field office is in Wilkesboro, about 29 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Hickory office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Hickory Social Security Office

1501 Us Hwy 321 NW, Hickory, NC 28601

Verified against the SSA directory on May 23, 2026

The Hickory Social Security office is one of 36 field offices in North Carolina, serving Burke County / Caldwell County / Catawba County and the surrounding area. It is the closest office for residents of Hickory and 28 nearby communities, roughly 125,000 people. The nearest other Social Security office is in Wilkesboro, about 29 miles away.

nearby towns served: 28
people in service area: 125K
to next-nearest office: 29 mi
offices in North Carolina: 36
county: Burke County / Caldwell County / Catawba County

Address

1501 Us Hwy 321 NW
Hickory, NC 28601

Get directions

Phone

Local:: (888) 877-1615
National:: 1-800-772-1213
TTY:: 1-800-735-8262

Hickory office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (888) 877-1615 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Hickory office

Take US Highway 321N approximately 3 miles from I-40.

Hickory office location

Open this location on OpenStreetMap →

35.74617, -81.36545 View on OpenStreetMap →

Services at the Hickory Social Security office

Staff at the Hickory office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Hickory office

Many nearby towns have no Social Security office of their own, so the Hickory office is their closest option. It's the nearest field office for 28 surrounding communities, the largest is St. Stephens (9,298 residents):

Town	Distance	Population
St. Stephens, NC	5.3 mi	9,298
Long View, NC	2 mi	5,125
Sawmills, NC	8.2 mi	5,036
Granite Falls, NC	5 mi	4,927
Bethlehem, NC	6.4 mi	3,959
Mountain View, NC	4.4 mi	3,776
Icard, NC	6 mi	2,119
Hildebran, NC	3.9 mi	1,674
Connelly Springs, NC	8.3 mi	1,523
Northlakes, NC	2.4 mi	1,304
Rhodhiss, NC	4 mi	987
Brookford, NC	3.1 mi	444

…and 16 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near Hickory

More Social Security help

All North Carolina offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Hickory office

What are the hours of the Hickory Social Security office?: The Hickory office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Hickory office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 877-1615 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Hickory Social Security office?: You can reach the office at (888) 877-1615 (TTY 1-800-735-8262), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Hickory Social Security office serve?: Besides Hickory, this is the closest office for about 28 surrounding communities, including Long View, Northlakes, Brookford, Hildebran, Rhodhiss. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Hickory?: The next-closest field office is in Wilkesboro, about 29 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Hickory office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.