What are the hours of the Wilmington Social Security office?

The Wilmington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Wilmington office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-6227 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Wilmington Social Security office?

You can reach the office at (866) 964-6227 (TTY 1-910-815-4695), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Wilmington Social Security office serve?

Besides Wilmington, this is the closest office for about 49 surrounding communities, including Belville, Hightsville, Silver Lake, Wrightsboro, Kings Grant. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Wilmington?

The next-closest field office is in Whiteville, about 45 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Wilmington office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Wilmington, NC Social Security office at 1528 S 16th St, 28401

1528 S 16th St, Wilmington, NC 28401

Verified against the SSA directory on July 2, 2026

The Wilmington Social Security office is one of 36 field offices in North Carolina, serving New Hanover County and the surrounding area. It is the closest office for residents of Wilmington and 49 nearby communities, roughly 180,000 people. The nearest other Social Security office is in Whiteville, about 45 miles away.

nearby towns served: 49
people in service area: 180K
to next-nearest office: 45 mi
offices in North Carolina: 36
county: New Hanover County

Address

1528 S 16th St
Wilmington, NC 28401

Get directions

Phone

Local:: (866) 964-6227
National:: 1-800-772-1213
TTY:: 1-910-815-4695

Wilmington office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 964-6227 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Wilmington office

Located across from Dept Social services on 16th St.
No Contact Station.
16th Street is one-Way Street; Therefore there is only one Major Street to get to the office.
On the Same Street going toward new Hanover Regional Hospital.

Wilmington office location

Open this location on OpenStreetMap →

34.21729, -77.92751 View on OpenStreetMap →

Services at the Wilmington Social Security office

Staff at the Wilmington office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Wilmington office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town	Closest office	Distance
Belville, NC	Wilmington office	2.4 mi
Hightsville, NC	Wilmington office	3.6 mi
Silver Lake, NC	Wilmington office	4.8 mi
Wrightsboro, NC	Wilmington office	4.9 mi
Kings Grant, NC	Wilmington office	5 mi
Navassa, NC	Wilmington office	5.3 mi
Blue Clay Farms, NC	Wilmington office	6 mi
Myrtle Grove, NC	Wilmington office	6.3 mi
Northchase, NC	Wilmington office	6.9 mi
Murraysville, NC	Wilmington office	7.1 mi
Leland, NC	Wilmington office	7.2 mi
Ogden, NC	Wilmington office	7.3 mi

Show all 49 nearby towns closest to this office

Nearby town	Closest office	Distance
Wrightsville Beach, NC	Wilmington office	7.5 mi
Skippers Corner, NC	Wilmington office	9 mi
Bayshore, NC	Wilmington office	9.4 mi
Castle Hayne, NC	Wilmington office	9.7 mi
Porters Neck, NC	Wilmington office	10.4 mi
Sea Breeze, NC	Wilmington office	10.8 mi
Carolina Beach, NC	Wilmington office	12.7 mi
Sandy Creek, NC	Wilmington office	13.6 mi
Northwest, NC	Wilmington office	14.9 mi
Boiling Spring Lakes, NC	Wilmington office	15.2 mi
Rocky Point, NC	Wilmington office	15.2 mi
Kure Beach, NC	Wilmington office	15.3 mi
Hampstead, NC	Wilmington office	16.2 mi
Long Creek, NC	Wilmington office	16.2 mi
Bolivia, NC	Wilmington office	16.3 mi
Delco, NC	Wilmington office	18.3 mi
Riegelwood, NC	Wilmington office	19 mi
Topsail Beach, NC	Wilmington office	19.8 mi
St Helena, NC	Wilmington office	20.7 mi
Southport, NC	Wilmington office	21.1 mi
St James, NC	Wilmington office	22.6 mi
Burgaw, NC	Wilmington office	23.1 mi
Caswell Beach, NC	Wilmington office	23.3 mi
Oak Island, NC	Wilmington office	24.7 mi
Bald Head Island, NC	Wilmington office	24.9 mi
Atkinson, NC	Wilmington office	25.6 mi
Varnamtown, NC	Wilmington office	26.8 mi
Surf City, NC	Wilmington office	27.1 mi
Holly Ridge, NC	Wilmington office	28.7 mi
Watha, NC	Wilmington office	29.3 mi
Holden Beach, NC	Wilmington office	30.1 mi
Ivanhoe, NC	Wilmington office	32.6 mi
North Topsail Beach, NC	Wilmington office	34 mi
Wallace, NC	Wilmington office	36.2 mi
Sneads Ferry, NC	Wilmington office	38.1 mi
Teachey, NC	Wilmington office	38.3 mi
Harrells, NC	Wilmington office	38.6 mi

Browse all North Carolina offices →

Other Social Security offices near Wilmington

More Social Security help

All North Carolina offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Wilmington office

What are the hours of the Wilmington Social Security office?: The Wilmington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Wilmington office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-6227 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Wilmington Social Security office?: You can reach the office at (866) 964-6227 (TTY 1-910-815-4695), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Wilmington Social Security office serve?: Besides Wilmington, this is the closest office for about 49 surrounding communities, including Belville, Hightsville, Silver Lake, Wrightsboro, Kings Grant. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Wilmington?: The next-closest field office is in Whiteville, about 45 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Wilmington office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.