New Bern Social Security Office

Directions to the New Bern office

• From Highway 17 N (Jones and Onslow Co)at the 7th light turn right on Mccarthy Boulevard (Joe Alcoke Chev.
• Is at that intersection) and the office is 1/4 mile on the left.
• From Highway 70 west (Carteret Co) take Jacksonville exit and turn left on Martin Luther King Boulevard.
• At the 5th light turn left onto Mccarthy Boulevard.
• (Joe Alcoke Chev.
• Is at that intersection) office is 1/4 mile on the left.

New Bern office location

Services at the New Bern Social Security office

Staff at the New Bern office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the New Bern office

Many nearby towns have no Social Security office of their own, so the New Bern office is their closest option. It's the nearest field office for 48 surrounding communities, the largest is James City (5,378 residents):

…and 36 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near New Bern

More Social Security help

Frequently asked questions about the New Bern office

What are the hours of the New Bern Social Security office?

The New Bern office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the New Bern office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 491-1885 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the New Bern Social Security office?

You can reach the office at (888) 491-1885 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the New Bern Social Security office serve?

Besides New Bern, this is the closest office for about 48 surrounding communities, including Trent Woods, Brices Creek, James City, River Bend, Bridgeton. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near New Bern?

The next-closest field office is in Kinston, about 31 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the New Bern office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.