Washington Social Security Office

Directions to the Washington office

• Located on Highway 264 E between Brick Kiln Road and Smaw Road.
• Highway 264 E and John Small Road are one and the Same.the Social Security office is A Stand Alone Single Story Brick building.

Washington office location

Services at the Washington Social Security office

Staff at the Washington office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Washington office

Many nearby towns have no Social Security office of their own, so the Washington office is their closest option. It's the nearest field office for 21 surrounding communities, the largest is Williamston (5,104 residents):

…and 9 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near Washington

More Social Security help

Frequently asked questions about the Washington office

What are the hours of the Washington Social Security office?

The Washington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Washington office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 574-2589 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Washington Social Security office?

You can reach the office at (866) 574-2589 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Washington Social Security office serve?

Besides Washington, this is the closest office for about 21 surrounding communities, including Washington Park, River Road, Cypress Landing, Chocowinity, Pinetown. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Washington?

The next-closest field office is in Greenville, about 19 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Washington office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.