Wilmington Social Security Office

Directions to the Wilmington office

• Located across from Dept Social services on 16th St.
• No Contact Station.
• 16th Street is one-Way Street; Therefore there is only one Major Street to get to the office.
• On the Same Street going toward new Hanover Regional Hospital.

Wilmington office location

Services at the Wilmington Social Security office

Staff at the Wilmington office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Wilmington office

Many nearby towns have no Social Security office of their own, so the Wilmington office is their closest option. It's the nearest field office for 49 surrounding communities, the largest is Leland (25,974 residents):

…and 37 more nearby communities closest to this office.

Browse all North Carolina offices →

Other Social Security offices near Wilmington

More Social Security help

Frequently asked questions about the Wilmington office

What are the hours of the Wilmington Social Security office?

The Wilmington office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Wilmington office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-6227 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Wilmington Social Security office?

You can reach the office at (866) 964-6227 (TTY 1-910-815-4695), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Wilmington Social Security office serve?

Besides Wilmington, this is the closest office for about 49 surrounding communities, including Belville, Hightsville, Silver Lake, Wrightsboro, Kings Grant. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Wilmington?

The next-closest field office is in Whiteville, about 45 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Wilmington office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.