What are the hours of the Cleveland Social Security office?

The Cleveland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Cleveland office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 876-3172 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Cleveland Social Security office?

You can reach the office at (877) 876-3172, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Cleveland Social Security office serve?

Besides Cleveland, this is the closest office for about 6 surrounding communities, including Brooklyn, Newburgh Heights, Linndale, Brooklyn Heights, Cuyahoga Heights. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Cleveland?

Yes, Cleveland has more than one Social Security office. The next-closest is on 1240 E 9th St, about 2.1 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Cleveland office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Cleveland Social Security Office

4321 Lorain Ave Ste B, Cleveland, OH 44113

Verified against the SSA directory on May 23, 2026

The Cleveland Social Security office is one of 56 field offices in Ohio, serving Cuyahoga County and the surrounding area. It is the closest office for residents of Cleveland and 6 nearby communities, roughly 27,000 people. Cleveland has more than one office, the next-closest is on 1240 E 9th St, about 2.1 miles away (see all nearby offices below).

offices in Cleveland: 4
nearby towns served: 6
people in service area: 27K
to next-nearest office: 2.1 mi
offices in Ohio: 56
county: Cuyahoga County

Address

4321 Lorain Ave Ste B
Cleveland, OH 44113

Get directions

Phone

Local:: (877) 876-3172
National:: 1-800-772-1213

Cleveland office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 876-3172 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Cleveland office

The office is in Suite B on Lorain Avenue near West 44th Street (the third storefront east of W. 44th, just west of the Domino's), on Cleveland's near-west side.
It relocated here in 2024 from its former Lorain Avenue address.

Cleveland office location

Open this location on OpenStreetMap →

41.47943, -81.71583 View on OpenStreetMap →

Services at the Cleveland Social Security office

Staff at the Cleveland office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Cleveland office

Many nearby towns have no Social Security office of their own, so the Cleveland office is their closest option. It's the nearest field office for 6 surrounding communities, the largest is Seven Hills (11,604 residents):

Town	Distance	Population
Seven Hills, OH	6.2 mi	11,604
Brooklyn, OH	2.9 mi	11,177
Newburgh Heights, OH	3.4 mi	1,831
Brooklyn Heights, OH	4 mi	1,499
Cuyahoga Heights, OH	4.3 mi	563
Linndale, OH	3.5 mi	108

Browse all Ohio offices →

Other Social Security offices near Cleveland

More Social Security help

All Ohio offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Cleveland office

What are the hours of the Cleveland Social Security office?: The Cleveland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Cleveland office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 876-3172 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Cleveland Social Security office?: You can reach the office at (877) 876-3172, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Cleveland Social Security office serve?: Besides Cleveland, this is the closest office for about 6 surrounding communities, including Brooklyn, Newburgh Heights, Linndale, Brooklyn Heights, Cuyahoga Heights. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Cleveland?: Yes, Cleveland has more than one Social Security office. The next-closest is on 1240 E 9th St, about 2.1 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Cleveland office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.