What are the hours of the Cleveland Social Security office?

The Cleveland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Cleveland office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 378-9078 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Cleveland Social Security office?

You can reach the office at (877) 378-9078 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Can I replace my Social Security card without visiting the Cleveland office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Cleveland Social Security Office

1240 E 9th St, Rm 793 Ajc Fed Bldg, Cleveland, OH 44199

Verified against the SSA directory on May 23, 2026

The Cleveland Social Security office is one of 56 field offices in Ohio, serving Cuyahoga County and the surrounding area. Cleveland has more than one office, the next-closest is on 4321 Lorain Ave Ste B, about 2.1 miles away (see all nearby offices below).

offices in Cleveland: 4
to next-nearest office: 2.1 mi
offices in Ohio: 56
county: Cuyahoga County

Address

1240 E 9th St
Rm 793 Ajc Fed Bldg
Cleveland, OH 44199

Get directions

Phone

Local:: (877) 378-9078
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Cleveland office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 378-9078 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Cleveland office

On 7th floor of Federal Bldg, which is located at the corner of E 9th St and Lakeside Avenue and across from Cleve City Hall.
Accessible by Loop Bus.
Public entrance available from E 6th St or E 9th St.photo Id Required to enter Federal building.
Onsite parking, Including Spaces for Handicap Ped Individuals are not available at this Location.
Passengers may be Dr Opped off at the Main entrance.

Cleveland office location

Open this location on OpenStreetMap →

41.50477, -81.69180 View on OpenStreetMap →

Services at the Cleveland Social Security office

Staff at the Cleveland office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Cleveland

More Social Security help

All Ohio offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Cleveland office

What are the hours of the Cleveland Social Security office?: The Cleveland office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Cleveland office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 378-9078 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Cleveland Social Security office?: You can reach the office at (877) 378-9078 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Cleveland?: Yes, Cleveland has more than one Social Security office. The next-closest is on 4321 Lorain Ave Ste B, about 2.1 miles away. Every nearby office is listed on this page with its distance and a link.
Can I replace my Social Security card without visiting the Cleveland office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.