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Medford, OR Social Security office at 3501 Excel Dr, 97504

3501 Excel Dr, Suite 101, Medford, OR 97504

Verified against the SSA directory on June 2, 2026

The Medford Social Security office is one of 16 field offices in Oregon, serving Jackson County and the surrounding area. It is the closest office for residents of Medford and 31 nearby communities, roughly 157,000 people. The nearest other Social Security office is in Yreka, about 47 miles away.

nearby towns served
31
people in service area
157K
to next-nearest office
47 mi
offices in Oregon
16
county
Jackson County

Address

3501 Excel Dr
Suite 101
Medford, OR 97504

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2918

Medford office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 931-7943 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Medford office

  • West of Highway 62, behind Lowe's, Costco, Walmart Complex.
  • At the corner of Excel Dr and Delta Waters Road.

Medford office location

42.36529, -122.86244 View on OpenStreetMap →

Services at the Medford Social Security office

Staff at the Medford office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Medford office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Central Point, OR Medford office 2.9 mi
White City, OR Medford office 5 mi
Jacksonville, OR Medford office 6.4 mi
Phoenix, OR Medford office 6.6 mi
Eagle Point, OR Medford office 8 mi
Talent, OR Medford office 9.1 mi
Gold Hill, OR Medford office 10.6 mi
Ruch, OR Medford office 12.8 mi
Ashland, OR Medford office 14.2 mi
Foots Creek, OR Medford office 14.4 mi
Rogue River, OR Medford office 16.5 mi
Shady Cove, OR Medford office 17.1 mi
Show all 31 nearby towns closest to this office
Nearby town Closest office Distance
Wimer, OR Medford office 18.9 mi
Butte Falls, OR Medford office 19.5 mi
Trail, OR Medford office 19.7 mi
Williams, OR Medford office 23.3 mi
Grants Pass, OR Medford office 24.3 mi
New Hope, OR Medford office 25.8 mi
Redwood, OR Medford office 27.1 mi
Merlin, OR Medford office 30.3 mi
Prospect, OR Medford office 32.7 mi
Selma, OR Medford office 39 mi
Rocky Point, OR Medford office 40.5 mi
Oregon Shores, OR Medford office 49.5 mi
Fort Klamath, OR Medford office 50 mi
Running Y Ranch, OR Medford office 50.3 mi
Chiloquin, OR Medford office 52.9 mi
Klamath Falls, OR Medford office 56.1 mi
Sprague River, OR Medford office 69.6 mi
Beatty, OR Medford office 81.4 mi
Bly, OR Medford office 93 mi

Browse all Oregon offices →

Other Social Security offices near Medford

More Social Security help

All Oregon offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Medford office

What are the hours of the Medford Social Security office?
The Medford office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Medford office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 931-7943 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Medford Social Security office?
You can reach the office at (866) 931-7943 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Medford Social Security office serve?
Besides Medford, this is the closest office for about 31 surrounding communities, including Central Point, White City, Jacksonville, Phoenix, Eagle Point. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Medford?
The next-closest field office is in Yreka, about 47 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Medford office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.