Philadelphia Social Security Office

Directions to the Philadelphia office

• Note: Philadelphia Residents Applying for A new or Replacement Social Security Card must Contact the Philadelphia Social Security Card Center (00x); 2 Penn Center, 20th Fl to suite 2000b, 1500 Jfk Boulevard, Phila Pa 19102; Mon to Fri, 9am to 3:30pm.
• The Germantown office, (Formerly located in the Va building on Wissahickon Avenue) Moved to 701 east Chelten Avenue, Philadelphia Pa 19144 in October 2012.
• Septa Bus Lines K and 26 stop Directly in front of our building.
• Free parking is available on our Lot at E.
• Chelten and Mcmahon Streets.

Philadelphia office location

Services at the Philadelphia Social Security office

Staff at the Philadelphia office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Philadelphia office

Many nearby towns have no Social Security office of their own, so the Philadelphia office is their closest option. It's the nearest field office for 13 surrounding communities, the largest is Cheltenham (37,384 residents):

…and 1 more nearby community closest to this office.

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Other Social Security offices near Philadelphia

More Social Security help

Frequently asked questions about the Philadelphia office

What are the hours of the Philadelphia Social Security office?

The Philadelphia office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Philadelphia office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 495-0255 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Philadelphia Social Security office?

You can reach the office at (866) 495-0255 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Philadelphia Social Security office serve?

Besides Philadelphia, this is the closest office for about 13 surrounding communities, including Cheltenham, Wyndmoor, Elkins Park, Arcadia University, Wyncote. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Philadelphia?

Yes, Philadelphia has more than one Social Security office. The next-closest is on 2929 North Broad St, about 3.3 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Philadelphia office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.