Pottstown Social Security Office
80 Robinson St, Pottstown, PA 19464
Verified against the SSA directory on May 23, 2026
The Pottstown Social Security office is one of 56 field offices in Pennsylvania, serving Montgomery County and the surrounding area. It is the closest office for residents of Pottstown and 56 nearby communities, roughly 258,000 people. The nearest other Social Security office is in Reading, about 15 miles away.
- nearby towns served
- 56
- people in service area
- 258K
- to next-nearest office
- 15 mi
- offices in Pennsylvania
- 56
- county
- Montgomery County
Phone
- Local:
- (866) 964-7415
- National:
- 1-800-772-1213
Pottstown office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7415 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Pottstown office
- The office is in the Tri-County Business Campus on Robinson Street in Pottstown, near the Route 100 / US-422 area.
- Parking is available on-site.
Pottstown office location
Services at the Pottstown Social Security office
Staff at the Pottstown office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Pottstown office
Many nearby towns have no Social Security office of their own, so the Pottstown office is their closest option. It's the nearest field office for 56 surrounding communities, the largest is Lower Pottsgrove (12,344 residents):
| Town | Distance | Population |
|---|---|---|
| Lower Pottsgrove, PA | 3.5 mi | 12,344 |
| Sanatoga, PA | 3.5 mi | 8,710 |
| North Coventry, PA | 2.7 mi | 8,412 |
| Upper Pottsgrove, PA | 2.2 mi | 5,921 |
| West Pottsgrove, PA | 1.5 mi | 3,797 |
| Stowe, PA | 1 mi | 3,697 |
| Douglass, PA | 2.5 mi | 3,683 |
| Pottsgrove, PA | 2.6 mi | 3,245 |
| Halfway House, PA | 1.9 mi | 3,028 |
| South Pottstown, PA | 1.3 mi | 2,237 |
| Kenilworth, PA | 2.2 mi | 2,046 |
| Douglassville, PA | 3.5 mi | 439 |
…and 44 more nearby communities closest to this office.
Other Social Security offices near Pottstown
More Social Security help
Frequently asked questions about the Pottstown office
- The Pottstown office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Pottstown office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7415 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7415, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Pottstown, this is the closest office for about 56 surrounding communities, including Stowe, South Pottstown, West Pottsgrove, Halfway House, Kenilworth. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Reading, about 15 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.