West Chester Social Security Office

Directions to the West Chester office

• From north or south using Route 202, take the Pa route 3 exit for Newtown Square.
• At the 2nd Traffic light, turn left into the west Goshen Town Center (Applebee's and Shop Rite) and make first left.
• Follow Road Behin D Applebee's.
• Bear left at the stop sign.
• Office Faces west Chester Pk.
• From the east, take Pa route 3 to the west Goshen Town Center which is 3 miles west of Route 352.
• Make right turn into Shopping Center and follow Directions Above.

West Chester office location

Services at the West Chester Social Security office

Staff at the West Chester office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the West Chester office

Many nearby towns have no Social Security office of their own, so the West Chester office is their closest option. It's the nearest field office for 62 surrounding communities, the largest is West Goshen (23,168 residents):

…and 50 more nearby communities closest to this office.

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Other Social Security offices near West Chester

More Social Security help

Frequently asked questions about the West Chester office

What are the hours of the West Chester Social Security office?

The West Chester office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the West Chester office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (888) 306-3216 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the West Chester Social Security office?

You can reach the office at (888) 306-3216 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the West Chester Social Security office serve?

Besides West Chester, this is the closest office for about 62 surrounding communities, including West Goshen, East Goshen, Westtown, Thornbury, Cheyney University. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near West Chester?

The next-closest field office is in Chester, about 14 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the West Chester office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.