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Scranton, PA Social Security office at 300 Lackawanna Ave, 18503

300 Lackawanna Ave, Suite 117 the Marketplace at Steamtown, Scranton, PA 18503

Verified against the SSA directory on July 2, 2026

The Scranton Social Security office is one of 56 field offices in Pennsylvania, serving Lackawanna County and the surrounding area. It is the closest office for residents of Scranton and 104 nearby communities, roughly 266,000 people. The nearest other Social Security office is in Wilkes Barre, about 16 miles away.

nearby towns served
104
people in service area
266K
to next-nearest office
16 mi
offices in Pennsylvania
56
county
Lackawanna County

Address

300 Lackawanna Ave
Suite 117 the Marketplace at Steamtown
Scranton, PA 18503

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-2886

Scranton office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 635-0767 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Scranton office

  • Office located in Oppenheim building first floor, across from the Marketplace at Steamtown Shopping Mall, in Downtown Scranton.
  • Onsite parking is not available at this Location.
  • Passengers can be Dropped off at the Main entrance of the building.

Scranton office location

41.40766, -75.66576 View on OpenStreetMap →

Services at the Scranton Social Security office

Staff at the Scranton office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Scranton office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Dunmore, PA Scranton office 1.9 mi
Throop, PA Scranton office 4.1 mi
Old Forge, PA Scranton office 4.4 mi
Chinchilla, PA Scranton office 4.7 mi
Roaring Brook, PA Scranton office 5.1 mi
Dickson City, PA Scranton office 5.3 mi
Moosic, PA Scranton office 5.3 mi
Olyphant, PA Scranton office 5.3 mi
Ransom, PA Scranton office 5.4 mi
Newton, PA Scranton office 5.7 mi
Duryea, PA Scranton office 5.8 mi
South Abington, PA Scranton office 5.8 mi
Show all 81 nearby towns closest to this office
Nearby town Closest office Distance
Avoca, PA Scranton office 5.9 mi
Clarks Summit, PA Scranton office 6 mi
Clarks Green, PA Scranton office 6.1 mi
Blakely, PA Scranton office 6.3 mi
Elmhurst, PA Scranton office 6.4 mi
Jessup, PA Scranton office 6.8 mi
Dupont, PA Scranton office 7 mi
Spring Brook, PA Scranton office 7 mi
Pittston Township, PA Scranton office 7.4 mi
Hughestown, PA Scranton office 7.9 mi
Glenburn Township, PA Scranton office 8.2 mi
Waverly Township, PA Scranton office 8.3 mi
Waverly, PA Scranton office 8.5 mi
Glenburn, PA Scranton office 8.6 mi
Mount Cobb, PA Scranton office 8.9 mi
Upper Exeter, PA Scranton office 8.9 mi
Archbald, PA Scranton office 9 mi
Exeter Township, PA Scranton office 9.1 mi
Moscow, PA Scranton office 9.1 mi
Dalton, PA Scranton office 9.5 mi
West Abington, PA Scranton office 9.5 mi
North Abington, PA Scranton office 10.3 mi
West Falls, PA Scranton office 10.5 mi
Jermyn, PA Scranton office 10.6 mi
Mayfield, PA Scranton office 11.2 mi
La Plume, PA Scranton office 11.6 mi
Overfield, PA Scranton office 11.8 mi
Lake Winola, PA Scranton office 11.9 mi
Factoryville, PA Scranton office 12.3 mi
Eagle Lake, PA Scranton office 12.6 mi
Clifton, PA Scranton office 12.9 mi
Carbondale Township, PA Scranton office 13 mi
Thornhurst, PA Scranton office 13.8 mi
Carbondale, PA Scranton office 14.3 mi
Sterling, PA Scranton office 14.5 mi
Big Bass Lake, PA Scranton office 14.6 mi
South Canaan, PA Scranton office 15.7 mi
Simpson, PA Scranton office 15.8 mi
Tunkhannock Township, PA Scranton office 15.8 mi
Eaton, PA Scranton office 16 mi
Fell, PA Scranton office 16 mi
Gouldsboro, PA Scranton office 16.1 mi
Pocono Springs, PA Scranton office 16.1 mi
The Hideout, PA Scranton office 16.3 mi
Nicholson Township, PA Scranton office 17 mi
Dreher, PA Scranton office 17.6 mi
Waymart, PA Scranton office 17.9 mi
Canaan, PA Scranton office 18.6 mi
Vandling, PA Scranton office 18.6 mi
Lemon, PA Scranton office 18.9 mi
Coolbaugh, PA Scranton office 19 mi
Clifford, PA Scranton office 19.3 mi
Forest City, PA Scranton office 19.7 mi
Lenox, PA Scranton office 19.9 mi
Lathrop, PA Scranton office 20 mi
Wallenpaupack Lake Estates, PA Scranton office 20.3 mi
Cherry Ridge, PA Scranton office 21.2 mi
Hop Bottom, PA Scranton office 21.3 mi
Paupack, PA Scranton office 21.3 mi
Prompton, PA Scranton office 21.4 mi
Springville, PA Scranton office 22.4 mi
Union Dale, PA Scranton office 23.2 mi
Texas, PA Scranton office 23.3 mi
Honesdale, PA Scranton office 24.1 mi
Bethany, PA Scranton office 24.3 mi
White Mills, PA Scranton office 25.3 mi
Dyberry, PA Scranton office 25.4 mi
Hawley, PA Scranton office 25.5 mi
Ararat, PA Scranton office 28.7 mi

Browse all Pennsylvania offices →

Other Social Security offices near Scranton

More Social Security help

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Frequently asked questions about the Scranton office

What are the hours of the Scranton Social Security office?
The Scranton office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Scranton office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 635-0767 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Scranton Social Security office?
You can reach the office at (866) 635-0767 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Scranton Social Security office serve?
Besides Scranton, this is the closest office for about 104 surrounding communities, including Dunmore, Taylor, Throop, Old Forge, Chinchilla. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Scranton?
The next-closest field office is in Wilkes Barre, about 16 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Scranton office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.