What are the hours of the Ponce Social Security office?

The Ponce office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Ponce office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 328-1254 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Ponce Social Security office?

You can reach the office at (866) 328-1254 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Is there another Social Security office near Ponce?

The next-closest field office is in Manati, about 32 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Ponce office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Ponce Social Security Office

Ponce Towne Center, Ste 201 Caribbean Cinemas Bldg, Ponce, PR 00716

Verified against the SSA directory on June 2, 2026

The Ponce Social Security office is one of 14 field offices in Puerto Rico. The nearest other Social Security office is in Manati, about 32 miles away.

to next-nearest office: 32 mi
offices in Puerto Rico: 14

Address

Ponce Towne Center
Ste 201 Caribbean Cinemas Bldg
Ponce, PR 00716

Get directions

Phone

Local:: (866) 328-1254
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Ponce office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 328-1254 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Ponce office

Located at Systronics building, State Road # 2, in front of Damas Hospit Al.
Parking available in front of the office.

Ponce office location

Open this location on OpenStreetMap →

17.99592, -66.62098 View on OpenStreetMap →

Services at the Ponce Social Security office

Staff at the Ponce office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Ponce

More Social Security help

All Puerto Rico offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Ponce office

What are the hours of the Ponce Social Security office?: The Ponce office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Ponce office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 328-1254 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Ponce Social Security office?: You can reach the office at (866) 328-1254 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Ponce?: The next-closest field office is in Manati, about 32 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Ponce office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.