What are the hours of the Toa Alta Social Security office?

The Toa Alta office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Toa Alta office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 401-2598 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Toa Alta Social Security office?

You can reach the office at (866) 401-2598, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Is there another Social Security office near Toa Alta?

The next-closest field office is in Bayamon, about 4.6 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Toa Alta office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Toa Alta Social Security Office

Pr #167 Km 14.6 Bo Ortiz, Plaza Los Palacios, Toa Alta, PR 00953

Verified against the SSA directory on May 23, 2026

The Toa Alta Social Security office is one of 14 field offices in Puerto Rico. The nearest other Social Security office is in Bayamon, about 4.6 miles away.

to next-nearest office: 4.6 mi
offices in Puerto Rico: 14

Address

Pr #167 Km 14.6 Bo Ortiz
Plaza Los Palacios
Toa Alta, PR 00953

Get directions

Phone

Local:: (866) 401-2598
National:: 1-800-772-1213

Toa Alta office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 401-2598 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Toa Alta office

The office is in the Plaza Los Palacios shopping center on PR-167 (Km 14.6), in the Ortiz ward of Toa Alta.
Parking is available at the plaza.

Toa Alta office location

Open this location on OpenStreetMap →

18.38871, -66.24797 View on OpenStreetMap →

Services at the Toa Alta Social Security office

Staff at the Toa Alta office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Toa Alta

More Social Security help

All Puerto Rico offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Toa Alta office

What are the hours of the Toa Alta Social Security office?: The Toa Alta office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Toa Alta office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 401-2598 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Toa Alta Social Security office?: You can reach the office at (866) 401-2598, or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Toa Alta?: The next-closest field office is in Bayamon, about 4.6 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Toa Alta office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.