What are the hours of the Guaynabo Social Security office?

The Guaynabo office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Guaynabo office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 783-0627 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Guaynabo Social Security office?

You can reach the office at (866) 783-0627 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Is there another Social Security office near Guaynabo?

The next-closest field office is in San Juan, about 3.1 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Guaynabo office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Guaynabo Social Security Office

F5 Ebano St, Ebano Office Center 2nd Fl, Guaynabo, PR 00968

Verified against the SSA directory on May 23, 2026

The Guaynabo Social Security office is one of 14 field offices in Puerto Rico. The nearest other Social Security office is in San Juan, about 3.1 miles away.

to next-nearest office: 3.1 mi
offices in Puerto Rico: 14

Address

F5 Ebano St
Ebano Office Center 2nd Fl
Guaynabo, PR 00968

Get directions

Phone

Local:: (866) 783-0627
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Guaynabo office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 783-0627 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Guaynabo office

Office is located in Petsmart building and behind office Depot in San Patricio Plaza.
Please Encourage Telephone and Internet Filing services.
Onsite parking, Including Spaces for Handicapped Individuals.

Guaynabo office location

Open this location on OpenStreetMap →

18.40912, -66.10536 View on OpenStreetMap →

Services at the Guaynabo Social Security office

Staff at the Guaynabo office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Guaynabo

More Social Security help

All Puerto Rico offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Guaynabo office

What are the hours of the Guaynabo Social Security office?: The Guaynabo office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Guaynabo office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 783-0627 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Guaynabo Social Security office?: You can reach the office at (866) 783-0627 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Guaynabo?: The next-closest field office is in San Juan, about 3.1 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Guaynabo office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.