What are the hours of the Caguas Social Security office?

The Caguas office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Caguas office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (833) 882-1200 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Caguas Social Security office?

You can reach the office at (833) 882-1200 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Is there another Social Security office near Caguas?

The next-closest field office is in San Juan, about 10 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Caguas office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Caguas Social Security Office

30 Calle Padial Gatsby Bldg, Ste 328, Caguas, PR 00725

Verified against the SSA directory on May 23, 2026

The Caguas Social Security office is one of 14 field offices in Puerto Rico. The nearest other Social Security office is in San Juan, about 10 miles away.

to next-nearest office: 10 mi
offices in Puerto Rico: 14

Address

30 Calle Padial Gatsby Bldg
Ste 328
Caguas, PR 00725

Get directions

Phone

Local:: (833) 882-1200
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Caguas office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (833) 882-1200 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Caguas office

Traveling from San Juan to Ponce on Pr52, take exit 19 and continue All the Way to Road 156.
Pass the light on Las Catalinas Mall,continue, and turn left on the next light at Cafe Crema.
Gatsby Bldg will be Immediately to your Right.pay parking is available for the Public, Including Spaces for Handicapped Individuals,close to the Main entrance.
The Gastby Bldg is located on Jose Mercado Avenue- Road 156 Km58 Hm8- next to the Bellas Artes Bldg in Caguas-.

Caguas office location

Open this location on OpenStreetMap →

18.23531, -66.03734 View on OpenStreetMap →

Services at the Caguas Social Security office

Staff at the Caguas office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near Caguas

More Social Security help

All Puerto Rico offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Caguas office

What are the hours of the Caguas Social Security office?: The Caguas office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Caguas office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (833) 882-1200 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Caguas Social Security office?: You can reach the office at (833) 882-1200 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near Caguas?: The next-closest field office is in San Juan, about 10 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Caguas office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.