What are the hours of the Rapid City Social Security office?

The Rapid City office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Rapid City office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7416 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Rapid City Social Security office?

You can reach the office at (866) 964-7416 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Rapid City Social Security office serve?

Besides Rapid City, this is the closest office for about 192 surrounding communities, including Rapid Valley, Ashland Heights, Blackhawk, Box Elder, Green Valley. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Rapid City?

The next-closest field office is in Scottsbluff, about 156 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Rapid City office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Rapid City Social Security Office

2200 North Maple Ave, Ste 301, Rapid City, SD 57701

Verified against the SSA directory on May 23, 2026

The Rapid City Social Security office is one of 6 field offices in South Dakota, serving Pennington County and the surrounding area. It is the closest office for residents of Rapid City and 192 nearby communities, roughly 115,000 people. The nearest other Social Security office is in Scottsbluff, about 156 miles away.

nearby towns served: 192
people in service area: 115K
to next-nearest office: 156 mi
offices in South Dakota: 6
county: Pennington County

Address

2200 North Maple Ave
Ste 301
Rapid City, SD 57701

Get directions

Phone

Local:: (866) 964-7416
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Rapid City office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 964-7416 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Rapid City office

Location to Rushmore Mall in between Sears and Fuddruckers.
South side Ma in entrance.
Tsc Coordinator-mike Brant 866-354-1123 Ext 23500 Onsite parking is available.
Handicapped parking is also available in the Rushmore Mall's parking Lot right Outside the Ssa office.

Rapid City office location

Open this location on OpenStreetMap →

44.10708, -103.21265 View on OpenStreetMap →

Services at the Rapid City Social Security office

Staff at the Rapid City office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Rapid City office

Many nearby towns have no Social Security office of their own, so the Rapid City office is their closest option. It's the nearest field office for 192 surrounding communities, the largest is Box Elder (12,310 residents):

Town	Distance	Population
Box Elder, SD	6.5 mi	12,310
Rapid Valley, SD	4.5 mi	8,553
Blackhawk, SD	5.6 mi	3,029
Summerset, SD	8.7 mi	3,027
Colonial Pine Hills, SD	8.6 mi	2,720
Green Valley, SD	7.1 mi	1,252
Ashland Heights, SD	4.6 mi	1,082
Wonderland Homes, SD	9.2 mi	1,070
Piedmont, SD	12.3 mi	965
Johnson Siding, SD	11.3 mi	658
Keystone, SD	17.8 mi	246
Caputa, SD	13.9 mi	n/a

…and 180 more nearby communities closest to this office.

Browse all South Dakota offices →

Other Social Security offices near Rapid City

More Social Security help

All South Dakota offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Rapid City office

What are the hours of the Rapid City Social Security office?: The Rapid City office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Rapid City office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7416 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Rapid City Social Security office?: You can reach the office at (866) 964-7416 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Rapid City Social Security office serve?: Besides Rapid City, this is the closest office for about 192 surrounding communities, including Rapid Valley, Ashland Heights, Blackhawk, Box Elder, Green Valley. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Rapid City?: The next-closest field office is in Scottsbluff, about 156 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Rapid City office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.