Gallatin Social Security Office
637 Commons Drive, Gallatin, TN 37066
Verified against the SSA directory on May 23, 2026
The Gallatin Social Security office is one of 27 field offices in Tennessee, serving Sumner County and the surrounding area. It is the closest office for residents of Gallatin and 17 nearby communities, roughly 80,000 people. The nearest other Social Security office is in Madison, about 14 miles away.
- nearby towns served
- 17
- people in service area
- 80K
- to next-nearest office
- 14 mi
- offices in Tennessee
- 27
- county
- Sumner County
Phone
- Local:
- (866) 964-7392
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Gallatin office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7392 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Gallatin office
- From south: take i-65n to Vietnam Veterans Parkway Tn 386N.
- Keep right to take Tn-386 N Via exit 95 toward Hendersonville / Gallatin.
- Merge onto Tn-109 S toward Lebanon.
- Turn left onto Hancock St.
- Turn left Ontocommons Dr.
- From north: take Tn 109 S.
- Turn left onto Hancock St.
- Turn left onto Commons Dr.
- Location is in Commons office park Adjacent to Gallatin High School we can handle your needs online or by Phone, but if you need to visit our office, the best time to do so is Tuesday or Friday.
Gallatin office location
Services at the Gallatin Social Security office
Staff at the Gallatin office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Gallatin office
Many nearby towns have no Social Security office of their own, so the Gallatin office is their closest option. It's the nearest field office for 17 surrounding communities, the largest is Lebanon (40,888 residents):
| Town | Distance | Population |
|---|---|---|
| Lebanon, TN | 15 mi | 40,888 |
| Portland, TN | 15.7 mi | 13,341 |
| Hartsville, TN | 16.8 mi | 12,035 |
| Westmoreland, TN | 17.3 mi | 2,725 |
| Walnut Grove, TN | 11.3 mi | 931 |
| Bethpage, TN | 10.9 mi | 481 |
| Castalian Springs, TN | 8.5 mi | 397 |
| Cottontown, TN | 6.8 mi | 356 |
| Bransford, TN | 13.7 mi | 269 |
| New Deal, TN | 11.3 mi | 242 |
| Oak Grove, TN | 14.1 mi | 120 |
| Graball, TN | 7.4 mi | 105 |
…and 5 more nearby communities closest to this office.
Other Social Security offices near Gallatin
More Social Security help
Frequently asked questions about the Gallatin office
- The Gallatin office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Gallatin office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7392 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7392 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Gallatin, this is the closest office for about 17 surrounding communities, including Cottontown, Graball, Castalian Springs, Bethpage, New Deal. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Madison, about 14 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.