Madison Social Security Office

Directions to the Madison office

E Mail address: |Tn Fo Madison Location: just off Gallatin Pike (31E) in Rivergate Business Center 1/2 mile north of two mile Pike//the office is located across the Street from the Rivergate Mall on Cude Lane Rivergate Business Center Officehours Wednesday 9:00 am to 12:00 Pm we can handle Many of your needs online at www.socialsecurity.gov.

Madison office location

Services at the Madison Social Security office

Staff at the Madison office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Madison office

Many nearby towns have no Social Security office of their own, so the Madison office is their closest option. It's the nearest field office for 14 surrounding communities, the largest is Hendersonville (62,257 residents):

…and 2 more nearby communities closest to this office.

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Other Social Security offices near Madison

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Frequently asked questions about the Madison office

What are the hours of the Madison Social Security office?

The Madison office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Madison office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-6302 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Madison Social Security office?

You can reach the office at (866) 964-6302 (TTY 1-615-860-3548), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Madison Social Security office serve?

Besides Madison, this is the closest office for about 14 surrounding communities, including Goodlettsville, Hendersonville, Shackle Island, Millersville, Ridgetop. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Madison?

The next-closest field office is in Nashville, about 9.0 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Madison office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.