Memphis, TN Social Security office at 3602 Austin Peay Hwy, 38128

Directions to the Memphis office

• Corner of Yale and Austin Peay Highway, north of I40 on Austin Peay (Tn highway 14).
• Next door to Suntrust Bank.

Memphis office location

Services at the Memphis Social Security office

Staff at the Memphis office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Memphis office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

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Other Social Security offices near Memphis

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Frequently asked questions about the Memphis office

What are the hours of the Memphis Social Security office?

The Memphis office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Memphis office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 420-8557 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Memphis Social Security office?

You can reach the office at (855) 420-8557 (TTY 1-901-373-8695), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Memphis Social Security office serve?

Besides Memphis, this is the closest office for about 24 surrounding communities, including Bartlett, Millington, Lakeland, Germantown, Arlington. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Memphis?

Yes, Memphis has more than one Social Security office. The next-closest is on 3461 South Third St, about 15 miles away. Every nearby office is listed on this page with its distance and a link.

Can I replace my Social Security card without visiting the Memphis office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.