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Mcallen Social Security Office

3004 N Mccoll Rd, Mcallen, TX 78501

Verified against the SSA directory on June 2, 2026

The Mcallen Social Security office is one of 65 field offices in Texas, serving Hidalgo County and the surrounding area. It is the closest office for residents of Mcallen and 30 nearby communities, roughly 357,000 people. The nearest other Social Security office is in Mission, about 7.2 miles away.

nearby towns served
30
people in service area
357K
to next-nearest office
7.2 mi
offices in Texas
65
county
Hidalgo County

Address

3004 N Mccoll Rd
Mcallen, TX 78501

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 436-4145

Mcallen office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (855) 886-9628 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Mcallen office

Directions: on north Mccoll, north of Pecan Street and south of Nolana Street.

Mcallen office location

Services at the Mcallen Social Security office

Staff at the Mcallen office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Mcallen office

Many nearby towns have no Social Security office of their own, so the Mcallen office is their closest option. It's the nearest field office for 30 surrounding communities, the largest is Edinburg (102,483 residents):

Town Distance Population
Edinburg, TX 5.8 mi 102,483
Pharr, TX 2.8 mi 79,697
San Juan, TX 4.2 mi 35,577
Alamo, TX 6.1 mi 20,017
Murillo, TX 5.8 mi 9,331
Doolittle, TX 9.8 mi 5,058
North Alamo, TX 5.1 mi 3,977
San Carlos, TX 9.6 mi 3,945
South Alamo, TX 7.9 mi 2,532
Lopezville, TX 3 mi 2,092
Muniz, TX 7.6 mi 1,346
César Chávez, TX 8.3 mi 709

…and 18 more nearby communities closest to this office.

Browse all Texas offices →

Other Social Security offices near Mcallen

More Social Security help

Frequently asked questions about the Mcallen office

What are the hours of the Mcallen Social Security office?
The Mcallen office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Mcallen office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 886-9628 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Mcallen Social Security office?
You can reach the office at (855) 886-9628 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Mcallen Social Security office serve?
Besides Mcallen, this is the closest office for about 30 surrounding communities, including Pharr, Lopezville, San Juan, North Alamo, Edinburg. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Mcallen?
The next-closest field office is in Mission, about 7.2 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Mcallen office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.