Mcallen Social Security Office
3004 N Mccoll Rd, Mcallen, TX 78501
Verified against the SSA directory on June 2, 2026
The Mcallen Social Security office is one of 65 field offices in Texas, serving Hidalgo County and the surrounding area. It is the closest office for residents of Mcallen and 30 nearby communities, roughly 357,000 people. The nearest other Social Security office is in Mission, about 7.2 miles away.
- nearby towns served
- 30
- people in service area
- 357K
- to next-nearest office
- 7.2 mi
- offices in Texas
- 65
- county
- Hidalgo County
Phone
- Local:
- (855) 886-9628
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Mcallen office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (855) 886-9628 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Mcallen office
Directions: on north Mccoll, north of Pecan Street and south of Nolana Street.
Mcallen office location
Services at the Mcallen Social Security office
Staff at the Mcallen office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Mcallen office
Many nearby towns have no Social Security office of their own, so the Mcallen office is their closest option. It's the nearest field office for 30 surrounding communities, the largest is Edinburg (102,483 residents):
| Town | Distance | Population |
|---|---|---|
| Edinburg, TX | 5.8 mi | 102,483 |
| Pharr, TX | 2.8 mi | 79,697 |
| San Juan, TX | 4.2 mi | 35,577 |
| Alamo, TX | 6.1 mi | 20,017 |
| Murillo, TX | 5.8 mi | 9,331 |
| Doolittle, TX | 9.8 mi | 5,058 |
| North Alamo, TX | 5.1 mi | 3,977 |
| San Carlos, TX | 9.6 mi | 3,945 |
| South Alamo, TX | 7.9 mi | 2,532 |
| Lopezville, TX | 3 mi | 2,092 |
| Muniz, TX | 7.6 mi | 1,346 |
| César Chávez, TX | 8.3 mi | 709 |
…and 18 more nearby communities closest to this office.
Other Social Security offices near Mcallen
More Social Security help
Frequently asked questions about the Mcallen office
- The Mcallen office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Mcallen office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 886-9628 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (855) 886-9628 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Mcallen, this is the closest office for about 30 surrounding communities, including Pharr, Lopezville, San Juan, North Alamo, Edinburg. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Mission, about 7.2 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.