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Roanoke, VA Social Security office at 612 S Jefferson St, 24011

612 S Jefferson Street, Suite 100, Roanoke, VA 24011

Verified against the SSA directory on June 2, 2026

The Roanoke Social Security office is one of 30 field offices in Virginia, serving Roanoke city County and the surrounding area. It is the closest office for residents of Roanoke and 31 nearby communities, roughly 179,000 people. The nearest other Social Security office is in Covington, about 35 miles away.

nearby towns served
31
people in service area
179K
to next-nearest office
35 mi
offices in Virginia
30
county
Roanoke city County

Address

612 S Jefferson Street
Suite 100
Roanoke, VA 24011

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 912-2328

Roanoke office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 701-8179 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Roanoke office

612 south Jefferson St suite 100 Roanoke Va 24011 located beside the Roanoke City Library at the corner of Jefferson St and Bullitt Avenue.

Roanoke office location

37.26861, -79.94025 View on OpenStreetMap →

Services at the Roanoke Social Security office

Staff at the Roanoke office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Roanoke office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Vinton, VA Roanoke office 2.5 mi
Cave Spring, VA Roanoke office 4.9 mi
Hollins, VA Roanoke office 5.3 mi
Salem, VA Roanoke office 6.5 mi
Cloverdale, VA Roanoke office 6.9 mi
Laymantown, VA Roanoke office 8.1 mi
Stewartsville, VA Roanoke office 8.1 mi
Daleville, VA Roanoke office 9.9 mi
Blue Ridge, VA Roanoke office 10.5 mi
Boones Mill, VA Roanoke office 10.5 mi
Glenvar, VA Roanoke office 10.7 mi
Troutville, VA Roanoke office 10.9 mi
Show all 31 nearby towns closest to this office
Nearby town Closest office Distance
Montvale, VA Roanoke office 14 mi
Lafayette, VA Roanoke office 15.1 mi
Fincastle, VA Roanoke office 16.3 mi
Elliston, VA Roanoke office 16.5 mi
Westlake Corner, VA Roanoke office 16.6 mi
New Castle, VA Roanoke office 18.5 mi
Shawsville, VA Roanoke office 18.7 mi
Moneta, VA Roanoke office 18.8 mi
Rocky Mount, VA Roanoke office 18.9 mi
North Shore, VA Roanoke office 20.2 mi
Union Hall, VA Roanoke office 22.2 mi
Buchanan, VA Roanoke office 22.9 mi
Blacksburg, VA Roanoke office 26.2 mi
Merrimac, VA Roanoke office 27.3 mi
Christiansburg, VA Roanoke office 27.5 mi
Prices Fork, VA Roanoke office 30.5 mi
Riner, VA Roanoke office 30.9 mi
Belview, VA Roanoke office 32.1 mi
Plum Creek, VA Roanoke office 32.3 mi

Browse all Virginia offices →

Other Social Security offices near Roanoke

More Social Security help

All Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Roanoke office

What are the hours of the Roanoke Social Security office?
The Roanoke office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Roanoke office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 701-8179 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Roanoke Social Security office?
You can reach the office at (866) 701-8179 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Roanoke Social Security office serve?
Besides Roanoke, this is the closest office for about 31 surrounding communities, including Vinton, Cave Spring, Hollins, Salem, Cloverdale. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Roanoke?
The next-closest field office is in Covington, about 35 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Roanoke office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.