What are the hours of the Roanoke Social Security office?

The Roanoke office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Roanoke office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 701-8179 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Roanoke Social Security office?

You can reach the office at (866) 701-8179 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Roanoke Social Security office serve?

Besides Roanoke, this is the closest office for about 31 surrounding communities, including Vinton, Cave Spring, Hollins, Salem, Cloverdale. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Roanoke?

The next-closest field office is in Covington, about 35 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Roanoke office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Roanoke Social Security Office

612 S Jefferson Street, Suite 100, Roanoke, VA 24011

Verified against the SSA directory on May 23, 2026

The Roanoke Social Security office is one of 30 field offices in Virginia, serving Roanoke city County and the surrounding area. It is the closest office for residents of Roanoke and 31 nearby communities, roughly 179,000 people. The nearest other Social Security office is in Covington, about 35 miles away.

nearby towns served: 31
people in service area: 179K
to next-nearest office: 35 mi
offices in Virginia: 30
county: Roanoke city County

Address

612 S Jefferson Street
Suite 100
Roanoke, VA 24011

Get directions

Phone

Local:: (866) 701-8179
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Roanoke office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 701-8179 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Roanoke office

612 south Jefferson St suite 100 Roanoke Va 24011 located beside the Roanoke City Library at the corner of Jefferson St and Bullitt Avenue.

Roanoke office location

Open this location on OpenStreetMap →

37.26861, -79.94025 View on OpenStreetMap →

Services at the Roanoke Social Security office

Staff at the Roanoke office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Roanoke office

Many nearby towns have no Social Security office of their own, so the Roanoke office is their closest option. It's the nearest field office for 31 surrounding communities, the largest is Salem (25,373 residents):

Town	Distance	Population
Salem, VA	6.5 mi	25,373
Cave Spring, VA	4.9 mi	25,193
Hollins, VA	5.3 mi	15,113
Vinton, VA	2.5 mi	8,021
Cloverdale, VA	6.9 mi	3,193
Blue Ridge, VA	10.5 mi	3,169
Daleville, VA	9.9 mi	2,716
Laymantown, VA	8.1 mi	1,836
Glenvar, VA	10.7 mi	821
Troutville, VA	10.9 mi	465
Stewartsville, VA	8.1 mi	452
Boones Mill, VA	10.5 mi	260

…and 19 more nearby communities closest to this office.

Browse all Virginia offices →

Other Social Security offices near Roanoke

More Social Security help

All Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Roanoke office

What are the hours of the Roanoke Social Security office?: The Roanoke office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Roanoke office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 701-8179 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Roanoke Social Security office?: You can reach the office at (866) 701-8179 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Roanoke Social Security office serve?: Besides Roanoke, this is the closest office for about 31 surrounding communities, including Vinton, Cave Spring, Hollins, Salem, Cloverdale. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Roanoke?: The next-closest field office is in Covington, about 35 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Roanoke office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.