What are the hours of the Martinsburg Social Security office?

The Martinsburg office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Martinsburg office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 416-1919 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Martinsburg Social Security office?

You can reach the office at (866) 416-1919 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Martinsburg Social Security office serve?

Besides Martinsburg, this is the closest office for about 22 surrounding communities, including Hedgesville, Falling Waters, Shepherdstown, Big Pool, Inwood. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Martinsburg?

The next-closest field office is in Hagerstown, about 14 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Martinsburg office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Martinsburg Social Security Office

14 Compass Pt, Martinsburg, WV 25404

Verified against the SSA directory on May 23, 2026

The Martinsburg Social Security office is one of 16 field offices in West Virginia, serving Berkeley County and the surrounding area. It is the closest office for residents of Martinsburg and 22 nearby communities, roughly 31,000 people. The nearest other Social Security office is in Hagerstown, about 14 miles away.

nearby towns served: 22
people in service area: 31K
to next-nearest office: 14 mi
offices in West Virginia: 16
county: Berkeley County

Address

14 Compass Pt
Martinsburg, WV 25404

Get directions

Phone

Local:: (866) 416-1919
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Martinsburg office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 416-1919 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Martinsburg office

From I-81 exit 16 travel approximately 0.6 miles on Wv route 9 east, Edwin W.
Miller Boulevard to Lutz Avenue, Comfort Inn and La Trattoria Italian Eatery are located at this intersection.
Turn right on Lutz Avenue and travel approximately 0.2 miles to 14 Compass Pointe on your right.

Martinsburg office location

Open this location on OpenStreetMap →

39.48725, -77.96068 View on OpenStreetMap →

Services at the Martinsburg Social Security office

Staff at the Martinsburg office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Martinsburg office

Many nearby towns have no Social Security office of their own, so the Martinsburg office is their closest option. It's the nearest field office for 22 surrounding communities, the largest is Inwood (2,700 residents):

Town	Distance	Population
Inwood, WV	9.9 mi	2,700
Falling Waters, WV	6.2 mi	1,991
Shepherdstown, WV	9.2 mi	1,494
Shenandoah Junction, WV	10.9 mi	1,129
Sharpsburg, WV	11.5 mi	560
Middleway, WV	12.8 mi	396
Hedgesville, WV	4.9 mi	298
Pecktonville, WV	13.4 mi	287
Big Pool, WV	9.9 mi	85
Antietam, WV	12.6 mi	45
Ernstville, WV	10.7 mi	25
Indian Springs, WV	11.2 mi	18

…and 10 more nearby communities closest to this office.

Browse all West Virginia offices →

Other Social Security offices near Martinsburg

More Social Security help

All West Virginia offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Martinsburg office

What are the hours of the Martinsburg Social Security office?: The Martinsburg office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Martinsburg office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 416-1919 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Martinsburg Social Security office?: You can reach the office at (866) 416-1919 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Martinsburg Social Security office serve?: Besides Martinsburg, this is the closest office for about 22 surrounding communities, including Hedgesville, Falling Waters, Shepherdstown, Big Pool, Inwood. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Martinsburg?: The next-closest field office is in Hagerstown, about 14 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Martinsburg office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.