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Jackson, AL Social Security office at 4249 N College Ave, 36545

4249 N College Ave, Jackson, AL 36545

Verified against the SSA directory on July 2, 2026

The Jackson Social Security office is one of 22 field offices in Alabama, serving Clarke County and the surrounding area. It is the closest office for residents of Jackson and 41 nearby communities, roughly 23,000 people. The nearest other Social Security office is in Mobile, about 61 miles away.

nearby towns served
41
people in service area
23K
to next-nearest office
61 mi
offices in Alabama
22
county
Clarke County

Address

4249 N College Ave
Jackson, AL 36545

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 902-2706

Jackson office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 476-4484 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Jackson office

Located on Highway 43 north Directly across from Walmart Supercenter next to Aaron's.

Jackson office location

31.55624, -87.87679 View on OpenStreetMap →

Services at the Jackson Social Security office

Staff at the Jackson office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Jackson office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

Nearby town Closest office Distance
Leroy, AL Jackson office 7.3 mi
Rockville, AL Jackson office 9.6 mi
St. Stephens, AL Jackson office 10.6 mi
Whatley, AL Jackson office 12 mi
Grove Hill, AL Jackson office 12.1 mi
Carlton, AL Jackson office 14.8 mi
Hobson, AL Jackson office 17.3 mi
Fulton, AL Jackson office 18.3 mi
Coffeeville, AL Jackson office 18.7 mi
McIntosh, AL Jackson office 22 mi
Chatom, AL Jackson office 23.1 mi
Tibbie, AL Jackson office 25.7 mi
Show all 41 nearby towns closest to this office
Nearby town Closest office Distance
Thomasville, AL Jackson office 26 mi
Millry, AL Jackson office 26.2 mi
Malcolm, AL Jackson office 26.4 mi
Cullomburg, AL Jackson office 26.7 mi
Uriah, AL Jackson office 28.1 mi
Sims Chapel, AL Jackson office 28.2 mi
Fairford, AL Jackson office 29 mi
Megargel, AL Jackson office 29.1 mi
Calvert, AL Jackson office 29.3 mi
Frisco City, AL Jackson office 29.3 mi
Silas, AL Jackson office 30.3 mi
Monroeville, AL Jackson office 32.6 mi
Excel, AL Jackson office 32.8 mi
Putnam, AL Jackson office 33.5 mi
Pine Hill, AL Jackson office 33.8 mi
Vinegar Bend, AL Jackson office 34.2 mi
Gilbertown, AL Jackson office 34.3 mi
Fruitdale, AL Jackson office 34.6 mi
Deer Park, AL Jackson office 35 mi
Toxey, AL Jackson office 35.4 mi
State Line, MS Jackson office 36.1 mi
Peterman, AL Jackson office 36.4 mi
Yellow Bluff, AL Jackson office 37.2 mi
Sweet Water, AL Jackson office 37.4 mi
Vredenburgh, AL Jackson office 37.7 mi
Buckatunna, MS Jackson office 38.4 mi
Repton, AL Jackson office 38.9 mi
Nanafalia, AL Jackson office 39 mi
Beatrice, AL Jackson office 41.4 mi

Browse all Alabama offices →

Other Social Security offices near Jackson

More Social Security help

All Alabama offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Jackson office

What are the hours of the Jackson Social Security office?
The Jackson office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Jackson office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 476-4484 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Jackson Social Security office?
You can reach the office at (877) 476-4484 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Jackson Social Security office serve?
Besides Jackson, this is the closest office for about 41 surrounding communities, including Leroy, Rockville, St. Stephens, Whatley, Grove Hill. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Jackson?
The next-closest field office is in Mobile, about 61 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Jackson office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.