What are the hours of the Jackson Social Security office?

The Jackson office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Jackson office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 476-4484 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Jackson Social Security office?

You can reach the office at (877) 476-4484 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Jackson Social Security office serve?

Besides Jackson, this is the closest office for about 41 surrounding communities, including Leroy, Rockville, St. Stephens, Whatley, Grove Hill. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Jackson?

The next-closest field office is in Mobile, about 61 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Jackson office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Jackson Social Security Office

4249 N College Ave, Jackson, AL 36545

Verified against the SSA directory on May 23, 2026

The Jackson Social Security office is one of 22 field offices in Alabama, serving Clarke County and the surrounding area. It is the closest office for residents of Jackson and 41 nearby communities, roughly 23,000 people. The nearest other Social Security office is in Mobile, about 61 miles away.

nearby towns served: 41
people in service area: 23K
to next-nearest office: 61 mi
offices in Alabama: 22
county: Clarke County

Address

4249 N College Ave
Jackson, AL 36545

Get directions

Phone

Local:: (877) 476-4484
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Jackson office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 476-4484 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Jackson office

Located on Highway 43 north Directly across from Walmart Supercenter next to Aaron's.

Jackson office location

Open this location on OpenStreetMap →

31.55624, -87.87679 View on OpenStreetMap →

Services at the Jackson Social Security office

Staff at the Jackson office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Jackson office

Many nearby towns have no Social Security office of their own, so the Jackson office is their closest option. It's the nearest field office for 41 surrounding communities, the largest is Grove Hill (1,757 residents):

Town	Distance	Population
Grove Hill, AL	12.1 mi	1,757
Chatom, AL	23.1 mi	1,039
Leroy, AL	7.3 mi	1,019
Whatley, AL	12 mi	279
Coffeeville, AL	18.7 mi	262
Fulton, AL	18.3 mi	221
Hobson, AL	17.3 mi	206
McIntosh, AL	22 mi	201
St. Stephens, AL	10.6 mi	174
Carlton, AL	14.8 mi	57
Tibbie, AL	25.7 mi	39
Rockville, AL	9.6 mi	18

…and 29 more nearby communities closest to this office.

Browse all Alabama offices →

Other Social Security offices near Jackson

More Social Security help

All Alabama offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Jackson office

What are the hours of the Jackson Social Security office?: The Jackson office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Jackson office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 476-4484 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Jackson Social Security office?: You can reach the office at (877) 476-4484 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Jackson Social Security office serve?: Besides Jackson, this is the closest office for about 41 surrounding communities, including Leroy, Rockville, St. Stephens, Whatley, Grove Hill. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Jackson?: The next-closest field office is in Mobile, about 61 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Jackson office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.