What are the hours of the New London Social Security office?

The New London office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the New London office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 643-3401 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the New London Social Security office?

You can reach the office at (866) 643-3401 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the New London Social Security office serve?

Besides New London, this is the closest office for about 44 surrounding communities, including New London (Town), Groton, Waterford (CDP), Waterford, Long Hill. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near New London?

The next-closest field office is in Norwich, about 12 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the New London office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

New London Social Security Office

6 Shaws Cv, Suite 205, New London, CT 06320

Verified against the SSA directory on May 23, 2026

The New London Social Security office is one of 15 field offices in Connecticut, serving New London County and the surrounding area. It is the closest office for residents of New London and 44 nearby communities, roughly 323,000 people. The nearest other Social Security office is in Norwich, about 12 miles away.

nearby towns served: 44
people in service area: 323K
to next-nearest office: 12 mi
offices in Connecticut: 15
county: New London County

Address

6 Shaws Cv
Suite 205
New London, CT 06320

Get directions

Phone

Local:: (866) 643-3401
National:: 1-800-772-1213
TTY:: 1-800-325-0778

New London office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 643-3401 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the New London office

From I95 N/s go to Business Dist:t0 Eugene Oneill Dr; at Tilley St turn left; turn right onto Bank St.
At stop light take A left onto Howard St.
Shaws Cove is on the right.
We are building #2 on the 1st floor, Rm 101.

New London office location

Open this location on OpenStreetMap →

41.34584, -72.10168 View on OpenStreetMap →

Services at the New London Social Security office

Staff at the New London office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the New London office

Many nearby towns have no Social Security office of their own, so the New London office is their closest option. It's the nearest field office for 44 surrounding communities, the largest is Groton (Town) (38,456 residents):

Town	Distance	Population
Groton (Town), CT	3.7 mi	38,456
New London (Town), CT	0.9 mi	27,635
Waterford, CT	2.4 mi	19,553
Conning Towers-Nautilus Park, CT	3.6 mi	9,910
Groton, CT	1.2 mi	9,326
Long Hill, CT	2.6 mi	4,357
Niantic, CT	5 mi	3,083
Waterford (CDP), CT	1.8 mi	2,922
Poquonock Bridge, CT	4 mi	1,640
Noank, CT	5.9 mi	1,454
Gales Ferry, CT	5.9 mi	1,093
Groton Long Point, CT	5.3 mi	516

…and 32 more nearby communities closest to this office.

Browse all Connecticut offices →

Other Social Security offices near New London

More Social Security help

All Connecticut offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the New London office

What are the hours of the New London Social Security office?: The New London office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the New London office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 643-3401 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the New London Social Security office?: You can reach the office at (866) 643-3401 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the New London Social Security office serve?: Besides New London, this is the closest office for about 44 surrounding communities, including New London (Town), Groton, Waterford (CDP), Waterford, Long Hill. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near New London?: The next-closest field office is in Norwich, about 12 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the New London office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.