Pocatello Social Security Office

Directions to the Pocatello office

• From I-5, take Pocatello Creek Road exit, go west onto Pocatello Creek Road to Jefferson Avenue.
• Turn left onto Jefferson Avenue.
• Building entrance Immediately on the right.

Pocatello office location

Services at the Pocatello Social Security office

Staff at the Pocatello office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Pocatello office

Many nearby towns have no Social Security office of their own, so the Pocatello office is their closest option. It's the nearest field office for 31 surrounding communities, the largest is Chubbuck (15,842 residents):

…and 19 more nearby communities closest to this office.

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Other Social Security offices near Pocatello

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Frequently asked questions about the Pocatello office

What are the hours of the Pocatello Social Security office?

The Pocatello office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Pocatello office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 643-3407 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Pocatello Social Security office?

You can reach the office at (866) 643-3407 (TTY 1-208-637-2537), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Pocatello Social Security office serve?

Besides Pocatello, this is the closest office for about 31 surrounding communities, including Chubbuck, Tyhee, Arbon Valley, Fort Hall, Inkom. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Pocatello?

The next-closest field office is in Idaho Falls, about 46 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Pocatello office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.