What are the hours of the Springfield Social Security office?

The Springfield office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Springfield office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 279-9504 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Springfield Social Security office?

You can reach the office at (877) 279-9504 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Springfield Social Security office serve?

Besides Springfield, this is the closest office for about 130 surrounding communities, including Jerome, Leland Grove, Woodside, Curran (Township), Curran. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Springfield?

The next-closest field office is in Litchfield, about 39 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Springfield office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Springfield Social Security Office

3112 Constitution Dr, Springfield, IL 62704

Verified against the SSA directory on May 23, 2026

The Springfield Social Security office is one of 47 field offices in Illinois, serving Sangamon County and the surrounding area. It is the closest office for residents of Springfield and 130 nearby communities, roughly 354,000 people. The nearest other Social Security office is in Litchfield, about 39 miles away.

nearby towns served: 130
people in service area: 354K
to next-nearest office: 39 mi
offices in Illinois: 47
county: Sangamon County

Address

3112 Constitution Dr
Springfield, IL 62704

Get directions

Phone

Local:: (877) 279-9504
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Springfield office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (877) 279-9504 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Springfield office

Office is located on the Sw side of Springfield.
It is behind the Target Store which is located in the Parkway Point Shopping Plaza.
From Veterans Parkway, exit Lindbergh going west to turn left on Freedom (first light), and then right on Constitution Dr.

Springfield office location

Open this location on OpenStreetMap →

39.74966, -89.71357 View on OpenStreetMap →

Services at the Springfield Social Security office

Staff at the Springfield office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Springfield office

Many nearby towns have no Social Security office of their own, so the Springfield office is their closest option. It's the nearest field office for 130 surrounding communities, the largest is Capital (111,563 residents):

Town	Distance	Population
Capital, IL	4.6 mi	111,563
Chatham, IL	5.1 mi	14,404
Woodside, IL	2.8 mi	11,431
Chatham (Township), IL	6.5 mi	8,403
Ball, IL	7.3 mi	7,519
Gardner, IL	7.1 mi	4,594
Jerome, IL	2.1 mi	1,670
Southern View, IL	3.2 mi	1,571
Curran (Township), IL	2.9 mi	1,549
Leland Grove, IL	2.6 mi	1,429
Grandview, IL	6.8 mi	1,391
Curran, IL	3.1 mi	210

…and 118 more nearby communities closest to this office.

Browse all Illinois offices →

Other Social Security offices near Springfield

More Social Security help

All Illinois offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Springfield office

What are the hours of the Springfield Social Security office?: The Springfield office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Springfield office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 279-9504 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Springfield Social Security office?: You can reach the office at (877) 279-9504 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Springfield Social Security office serve?: Besides Springfield, this is the closest office for about 130 surrounding communities, including Jerome, Leland Grove, Woodside, Curran (Township), Curran. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Springfield?: The next-closest field office is in Litchfield, about 39 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Springfield office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.