Des Moines Social Security Office
455 SW 5th St, Ste F, Des Moines, IA 50309
Verified against the SSA directory on May 23, 2026
The Des Moines Social Security office is one of 17 field offices in Iowa, serving Polk County / Warren County and the surrounding area. It is the closest office for residents of Des Moines and 57 nearby communities, roughly 405,000 people. The nearest other Social Security office is in Ames, about 29 miles away.
- nearby towns served
- 57
- people in service area
- 405K
- to next-nearest office
- 29 mi
- offices in Iowa
- 17
- county
- Polk County / Warren County
Phone
- Local:
- (866) 964-7583
- National:
- 1-800-772-1213
- TTY:
- 1-800-325-0778
Des Moines office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 964-7583 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Des Moines office
Office is located one block west of Principal park, Minor League Ball park; or two blocks Southwest of the Des Moines Science Center.
Des Moines office location
Services at the Des Moines Social Security office
Staff at the Des Moines office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Des Moines office
Many nearby towns have no Social Security office of their own, so the Des Moines office is their closest option. It's the nearest field office for 57 surrounding communities, the largest is Ankeny (70,287 residents):
| Town | Distance | Population |
|---|---|---|
| Ankeny, IA | 10.3 mi | 70,287 |
| West Des Moines, IA | 8.6 mi | 69,792 |
| Urbandale, IA | 9.1 mi | 45,923 |
| Johnston, IA | 7.6 mi | 24,195 |
| Altoona, IA | 9.1 mi | 20,705 |
| Clive, IA | 9.5 mi | 18,814 |
| Norwalk, IA | 7.5 mi | 13,609 |
| Pleasant Hill, IA | 5.2 mi | 10,860 |
| Windsor Heights, IA | 4.7 mi | 5,170 |
| Carlisle, IA | 7.9 mi | 4,201 |
| Saylorville, IA | 6.8 mi | 2,743 |
| Cumming, IA | 10 mi | 460 |
…and 45 more nearby communities closest to this office.
Other Social Security offices near Des Moines
More Social Security help
Frequently asked questions about the Des Moines office
- The Des Moines office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Des Moines office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7583 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 964-7583 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Des Moines, this is the closest office for about 57 surrounding communities, including Windsor Heights, Pleasant Hill, Saylorville, Norwalk, Johnston. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Ames, about 29 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.