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Des Moines Social Security Office

455 SW 5th St, Ste F, Des Moines, IA 50309

Verified against the SSA directory on May 23, 2026

The Des Moines Social Security office is one of 17 field offices in Iowa, serving Polk County / Warren County and the surrounding area. It is the closest office for residents of Des Moines and 57 nearby communities, roughly 405,000 people. The nearest other Social Security office is in Ames, about 29 miles away.

nearby towns served
57
people in service area
405K
to next-nearest office
29 mi
offices in Iowa
17
county
Polk County / Warren County

Address

455 SW 5th St
Ste F
Des Moines, IA 50309

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-3567

Des Moines office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 964-7583 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Des Moines office

Office is located one block west of Principal park, Minor League Ball park; or two blocks Southwest of the Des Moines Science Center.

Des Moines office location

Services at the Des Moines Social Security office

Staff at the Des Moines office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Des Moines office

Many nearby towns have no Social Security office of their own, so the Des Moines office is their closest option. It's the nearest field office for 57 surrounding communities, the largest is Ankeny (70,287 residents):

Town Distance Population
Ankeny, IA 10.3 mi 70,287
West Des Moines, IA 8.6 mi 69,792
Urbandale, IA 9.1 mi 45,923
Johnston, IA 7.6 mi 24,195
Altoona, IA 9.1 mi 20,705
Clive, IA 9.5 mi 18,814
Norwalk, IA 7.5 mi 13,609
Pleasant Hill, IA 5.2 mi 10,860
Windsor Heights, IA 4.7 mi 5,170
Carlisle, IA 7.9 mi 4,201
Saylorville, IA 6.8 mi 2,743
Cumming, IA 10 mi 460

…and 45 more nearby communities closest to this office.

Browse all Iowa offices →

Other Social Security offices near Des Moines

More Social Security help

Frequently asked questions about the Des Moines office

What are the hours of the Des Moines Social Security office?
The Des Moines office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Des Moines office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7583 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Des Moines Social Security office?
You can reach the office at (866) 964-7583 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Des Moines Social Security office serve?
Besides Des Moines, this is the closest office for about 57 surrounding communities, including Windsor Heights, Pleasant Hill, Saylorville, Norwalk, Johnston. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Des Moines?
The next-closest field office is in Ames, about 29 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Des Moines office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.