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Ames Social Security Office

2615 University Blvd, Ames, IA 50010

Verified against the SSA directory on May 23, 2026

The Ames Social Security office is one of 17 field offices in Iowa, serving Story County and the surrounding area. It is the closest office for residents of Ames and 38 nearby communities, roughly 57,000 people. The nearest other Social Security office is in Des Moines, about 29 miles away.

nearby towns served
38
people in service area
57K
to next-nearest office
29 mi
offices in Iowa
17
county
Story County

Address

2615 University Blvd
Ames, IA 50010

Get directions

Phone

National:
1-800-772-1213
TTY:
1-515-292-3075
Fax: (833) 950-2648

Ames office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 899-1928 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Ames office

  • The office is located on University Boulevard, south of US highway 30, in front of the Holiday Inn.
  • The Cyride Brown route Stops in front of the building.

Ames office location

Services at the Ames Social Security office

Staff at the Ames office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Ames office

Many nearby towns have no Social Security office of their own, so the Ames office is their closest option. It's the nearest field office for 38 surrounding communities, the largest is Boone (12,469 residents):

Town Distance Population
Boone, IA 13 mi 12,469
Nevada, IA 9.8 mi 7,057
Huxley, IA 7.4 mi 4,514
Story City, IA 13.2 mi 3,411
Madrid, IA 12.7 mi 2,808
Slater, IA 8.6 mi 1,588
Gilbert, IA 7.5 mi 1,251
Cambridge, IA 9 mi 844
Alleman, IA 12.5 mi 423
Kelley, IA 3.6 mi 318
Sheldahl, IA 9.7 mi 301
Luther, IA 9.4 mi 149

…and 26 more nearby communities closest to this office.

Browse all Iowa offices →

Other Social Security offices near Ames

More Social Security help

Frequently asked questions about the Ames office

What are the hours of the Ames Social Security office?
The Ames office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Ames office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 899-1928 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Ames Social Security office?
You can reach the office at (866) 899-1928 (TTY 1-515-292-3075), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Ames Social Security office serve?
Besides Ames, this is the closest office for about 38 surrounding communities, including Kelley, Huxley, Gilbert, Slater, Cambridge. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Ames?
The next-closest field office is in Des Moines, about 29 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Ames office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.