Ames Social Security Office
2615 University Blvd, Ames, IA 50010
Verified against the SSA directory on May 23, 2026
The Ames Social Security office is one of 17 field offices in Iowa, serving Story County and the surrounding area. It is the closest office for residents of Ames and 38 nearby communities, roughly 57,000 people. The nearest other Social Security office is in Des Moines, about 29 miles away.
- nearby towns served
- 38
- people in service area
- 57K
- to next-nearest office
- 29 mi
- offices in Iowa
- 17
- county
- Story County
Phone
- Local:
- (866) 899-1928
- National:
- 1-800-772-1213
- TTY:
- 1-515-292-3075
Ames office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (866) 899-1928 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Ames office
- The office is located on University Boulevard, south of US highway 30, in front of the Holiday Inn.
- The Cyride Brown route Stops in front of the building.
Ames office location
Services at the Ames Social Security office
Staff at the Ames office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Ames office
Many nearby towns have no Social Security office of their own, so the Ames office is their closest option. It's the nearest field office for 38 surrounding communities, the largest is Boone (12,469 residents):
| Town | Distance | Population |
|---|---|---|
| Boone, IA | 13 mi | 12,469 |
| Nevada, IA | 9.8 mi | 7,057 |
| Huxley, IA | 7.4 mi | 4,514 |
| Story City, IA | 13.2 mi | 3,411 |
| Madrid, IA | 12.7 mi | 2,808 |
| Slater, IA | 8.6 mi | 1,588 |
| Gilbert, IA | 7.5 mi | 1,251 |
| Cambridge, IA | 9 mi | 844 |
| Alleman, IA | 12.5 mi | 423 |
| Kelley, IA | 3.6 mi | 318 |
| Sheldahl, IA | 9.7 mi | 301 |
| Luther, IA | 9.4 mi | 149 |
…and 26 more nearby communities closest to this office.
Other Social Security offices near Ames
More Social Security help
Frequently asked questions about the Ames office
- The Ames office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Ames office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 899-1928 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (866) 899-1928 (TTY 1-515-292-3075), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Ames, this is the closest office for about 38 surrounding communities, including Kelley, Huxley, Gilbert, Slater, Cambridge. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Des Moines, about 29 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.