Marshalltown Social Security Office

Directions to the Marshalltown office

The office is located on the first block west of Center St (Highway 14) between Nicholas and Southridge.

Marshalltown office location

Services at the Marshalltown Social Security office

Staff at the Marshalltown office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Marshalltown office

Many nearby towns have no Social Security office of their own, so the Marshalltown office is their closest option. It's the nearest field office for 46 surrounding communities, the largest is State Center (1,391 residents):

…and 34 more nearby communities closest to this office.

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Other Social Security offices near Marshalltown

More Social Security help

Frequently asked questions about the Marshalltown office

What are the hours of the Marshalltown Social Security office?

The Marshalltown office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Marshalltown office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 819-2595 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Marshalltown Social Security office?

You can reach the office at (877) 819-2595 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Marshalltown Social Security office serve?

Besides Marshalltown, this is the closest office for about 46 surrounding communities, including Haverhill, Ferguson, Le Grand, Albion, Green Mountain. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Marshalltown?

The next-closest field office is in Ames, about 37 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Marshalltown office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.