Ottumwa Social Security Office

Directions to the Ottumwa office

• The office is located off of Bus Highway 63 north on Northgate Street just south of Mcdonalds.
• From Highway 34 west turn onto Bus Highway 63 make A left onto N Court St then left onto Northgate.
• From Highway 63 south or Highway 34 east merge onto Bus Highway 63 Via the Roundabout, make A left onto Bus Highway 63 then right onto N Court then left onto Northgate.
• From Highway 63 north take exit 40 turn right onto Bus Highway 63 at the intersection of N Court and Bus Highway 63, make A right onto Northgate.

Ottumwa office location

Services at the Ottumwa Social Security office

Staff at the Ottumwa office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Ottumwa office

Many nearby towns have no Social Security office of their own, so the Ottumwa office is their closest option. It's the nearest field office for 69 surrounding communities, the largest is Eddyville (965 residents):

…and 57 more nearby communities closest to this office.

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Other Social Security offices near Ottumwa

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Frequently asked questions about the Ottumwa office

What are the hours of the Ottumwa Social Security office?

The Ottumwa office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Ottumwa office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-7394 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Ottumwa Social Security office?

You can reach the office at (866) 964-7394 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Ottumwa Social Security office serve?

Besides Ottumwa, this is the closest office for about 69 surrounding communities, including Agency, Chillicothe, Kirkville, Hedrick, Fremont. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Ottumwa?

The next-closest field office is in Kirksville, about 59 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Ottumwa office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.