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Florence Social Security Office

7 Youell Street, Florence, KY 41042

Verified against the SSA directory on June 2, 2026

The Florence Social Security office is one of 25 field offices in Kentucky, serving Boone County and the surrounding area. It is the closest office for residents of Florence and 48 nearby communities, roughly 222,000 people. The nearest other Social Security office is in Cincinnati, about 9.4 miles away.

nearby towns served
48
people in service area
222K
to next-nearest office
9.4 mi
offices in Kentucky
25
county
Boone County

Address

7 Youell Street
Florence, KY 41042

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 950-3475

Florence office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 504-4224 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Florence office

  • I75/71 to exit 180, US Highway 42.
  • Go east Appx 1.5 miles to 4th light and turn left on Main St.
  • Go Appx .2 miles on Main and turn right on Youell.the office will be on your left.
  • Free parking available.

Florence office location

Services at the Florence Social Security office

Staff at the Florence office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Florence office

Many nearby towns have no Social Security office of their own, so the Florence office is their closest option. It's the nearest field office for 48 surrounding communities, the largest is Independence (28,920 residents):

Town Distance Population
Independence, KY 5.9 mi 28,920
Erlanger, KY 3 mi 19,710
Burlington, KY 5.6 mi 18,203
Oakbrook, KY 3.2 mi 9,539
Elsmere, KY 1.4 mi 9,165
Edgewood, KY 2.6 mi 8,387
Union, KY 4.8 mi 7,531
Villa Hills, KY 4.6 mi 7,331
Hebron, KY 6 mi 6,845
Crescent Springs, KY 4.2 mi 4,340
Crestview Hills, KY 2.8 mi 3,414
Lakeside Park, KY 3.8 mi 2,820

…and 36 more nearby communities closest to this office.

Browse all Kentucky offices →

Other Social Security offices near Florence

More Social Security help

Frequently asked questions about the Florence office

What are the hours of the Florence Social Security office?
The Florence office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Florence office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 504-4224 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Florence Social Security office?
You can reach the office at (866) 504-4224 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Florence Social Security office serve?
Besides Florence, this is the closest office for about 48 surrounding communities, including Elsmere, Edgewood, Crestview Hills, Erlanger, Oakbrook. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Florence?
The next-closest field office is in Cincinnati, about 9.4 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Florence office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.