What are the hours of the Norfolk Social Security office?

The Norfolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Norfolk office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 207-7082 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Norfolk Social Security office?

You can reach the office at (855) 207-7082 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Norfolk Social Security office serve?

Besides Norfolk, this is the closest office for about 122 surrounding communities, including Woodland Park, Hadar, Hoskins, Battle Creek, Stanton. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Norfolk?

The next-closest field office is in Yankton, about 59 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Norfolk office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Norfolk Social Security Office

605 Iron Horse Dr, Suite 1, Norfolk, NE 68701

Verified against the SSA directory on May 23, 2026

The Norfolk Social Security office is one of 6 field offices in Nebraska, serving Madison County and the surrounding area. It is the closest office for residents of Norfolk and 122 nearby communities, roughly 95,000 people. The nearest other Social Security office is in Yankton, about 59 miles away.

nearby towns served: 122
people in service area: 95K
to next-nearest office: 59 mi
offices in Nebraska: 6
county: Madison County

Address

605 Iron Horse Dr
Suite 1
Norfolk, NE 68701

Get directions

Phone

Local:: (855) 207-7082
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Norfolk office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 207-7082 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Norfolk office

Office is one block east of 7th Street and one block south of Prospect Avenue near Downtown Norfolk.
From 7th Street, turn east onto Iron Horse drive and go 3/4 block east.
From Prospect, turn south onto Iron Horse drive and go one Blk.
South.
Building is on the south side of Iron Horse drive.

Norfolk office location

Open this location on OpenStreetMap →

42.03484, -97.41545 View on OpenStreetMap →

Services at the Norfolk Social Security office

Staff at the Norfolk office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Norfolk office

Many nearby towns have no Social Security office of their own, so the Norfolk office is their closest option. It's the nearest field office for 122 surrounding communities, the largest is Madison (2,216 residents):

Town	Distance	Population
Madison, NE	14.4 mi	2,216
Pierce, NE	12.7 mi	1,832
Stanton, NE	11.4 mi	1,469
Woodland Park, NE	3.8 mi	1,418
Battle Creek, NE	9.7 mi	1,168
Winside, NE	15.7 mi	383
Hadar, NE	5.1 mi	285
Meadow Grove, NE	16.4 mi	278
Hoskins, NE	7.7 mi	269
Pilger, NE	18.6 mi	245
Carroll, NE	20.3 mi	194
Foster, NE	20.9 mi	42

…and 110 more nearby communities closest to this office.

Browse all Nebraska offices →

Other Social Security offices near Norfolk

More Social Security help

All Nebraska offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Norfolk office

What are the hours of the Norfolk Social Security office?: The Norfolk office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Norfolk office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 207-7082 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Norfolk Social Security office?: You can reach the office at (855) 207-7082 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Norfolk Social Security office serve?: Besides Norfolk, this is the closest office for about 122 surrounding communities, including Woodland Park, Hadar, Hoskins, Battle Creek, Stanton. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Norfolk?: The next-closest field office is in Yankton, about 59 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Norfolk office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.