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Grand Island Social Security Office

115 N Webb Rd, Ste 1, Grand Island, NE 68803

Verified against the SSA directory on May 23, 2026

The Grand Island Social Security office is one of 6 field offices in Nebraska, serving Hall County and the surrounding area. It is the closest office for residents of Grand Island and 259 nearby communities, roughly 171,000 people. The nearest other Social Security office is in Lincoln, about 88 miles away.

nearby towns served
259
people in service area
171K
to next-nearest office
88 mi
offices in Nebraska
6
county
Hall County

Address

115 N Webb Rd
Ste 1
Grand Island, NE 68803

Get directions

Phone

National:
1-800-772-1213
TTY:
1-308-385-6453
Fax: (833) 902-2492

Grand Island office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (877) 407-3441 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Grand Island office

  • 115 N Webb Road, Axford Plaza, Suite 1.
  • 1/2 block north of intersection of old Potash Highway and Webb Road.

Grand Island office location

Services at the Grand Island Social Security office

Staff at the Grand Island office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Grand Island office

Many nearby towns have no Social Security office of their own, so the Grand Island office is their closest option. It's the nearest field office for 259 surrounding communities, the largest is Wood River (1,164 residents):

Town Distance Population
Wood River, NE 13.4 mi 1,164
Cairo, NE 13.3 mi 813
Doniphan, NE 10.1 mi 800
Vieregg, NE 8.6 mi 765
Alda, NE 5.7 mi 643
Chapman (Township), NE 14 mi 488
Giltner, NE 15.4 mi 404
Prairie Creek, NE 15.6 mi 327
Phillips, NE 8.6 mi 321
Dannebrog, NE 16.4 mi 277
St. Libory, NE 11.4 mi 271
Chapman, NE 13.5 mi 261

…and 247 more nearby communities closest to this office.

Browse all Nebraska offices →

Other Social Security offices near Grand Island

More Social Security help

Frequently asked questions about the Grand Island office

What are the hours of the Grand Island Social Security office?
The Grand Island office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Grand Island office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 407-3441 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Grand Island Social Security office?
You can reach the office at (877) 407-3441 (TTY 1-308-385-6453), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Grand Island Social Security office serve?
Besides Grand Island, this is the closest office for about 259 surrounding communities, including Alda, Phillips, Vieregg, Doniphan, St. Libory. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Grand Island?
The next-closest field office is in Lincoln, about 88 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Grand Island office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.