Grand Island Social Security Office
115 N Webb Rd, Ste 1, Grand Island, NE 68803
Verified against the SSA directory on May 23, 2026
The Grand Island Social Security office is one of 6 field offices in Nebraska, serving Hall County and the surrounding area. It is the closest office for residents of Grand Island and 259 nearby communities, roughly 171,000 people. The nearest other Social Security office is in Lincoln, about 88 miles away.
- nearby towns served
- 259
- people in service area
- 171K
- to next-nearest office
- 88 mi
- offices in Nebraska
- 6
- county
- Hall County
Phone
- Local:
- (877) 407-3441
- National:
- 1-800-772-1213
- TTY:
- 1-308-385-6453
Grand Island office hours
Hours belowOpen 9am-4pm, Monday to Friday. Closed weekends and federal holidays.
| Monday | 9am to 4pm |
| Tuesday | 9am to 4pm |
| Wednesday | 9am to 4pm |
| Thursday | 9am to 4pm |
| Friday | 9am to 4pm |
| Saturday | Closed |
| Sunday | Closed |
Before you visit
- Most services now require an appointment. Call ahead at (877) 407-3441 or 1-800-772-1213 to book one.
- Bring a photo ID and your Social Security number.
- Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
- Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.
Directions to the Grand Island office
- 115 N Webb Road, Axford Plaza, Suite 1.
- 1/2 block north of intersection of old Potash Highway and Webb Road.
Grand Island office location
Services at the Grand Island Social Security office
Staff at the Grand Island office handle the full range of Social Security business, including:
- Apply for a new or replacement Social Security card
- Apply for retirement, disability (SSDI), or SSI benefits
- Change your name on your Social Security record
- Update direct deposit and mailing address
- Request proof of benefits or a benefit verification letter
- Get help enrolling in Medicare
- Check the status of an application or appeal
Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.
Towns served by the Grand Island office
Many nearby towns have no Social Security office of their own, so the Grand Island office is their closest option. It's the nearest field office for 259 surrounding communities, the largest is Wood River (1,164 residents):
| Town | Distance | Population |
|---|---|---|
| Wood River, NE | 13.4 mi | 1,164 |
| Cairo, NE | 13.3 mi | 813 |
| Doniphan, NE | 10.1 mi | 800 |
| Vieregg, NE | 8.6 mi | 765 |
| Alda, NE | 5.7 mi | 643 |
| Chapman (Township), NE | 14 mi | 488 |
| Giltner, NE | 15.4 mi | 404 |
| Prairie Creek, NE | 15.6 mi | 327 |
| Phillips, NE | 8.6 mi | 321 |
| Dannebrog, NE | 16.4 mi | 277 |
| St. Libory, NE | 11.4 mi | 271 |
| Chapman, NE | 13.5 mi | 261 |
…and 247 more nearby communities closest to this office.
Other Social Security offices near Grand Island
More Social Security help
Frequently asked questions about the Grand Island office
- The Grand Island office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
- Do I need an appointment at the Grand Island office?
- Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 407-3441 or 1-800-772-1213 to book one and reduce your wait.
- You can reach the office at (877) 407-3441 (TTY 1-308-385-6453), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
- Besides Grand Island, this is the closest office for about 259 surrounding communities, including Alda, Phillips, Vieregg, Doniphan, St. Libory. There's a full list of nearby towns and distances on this page.
- The next-closest field office is in Lincoln, about 88 miles away. Other nearby offices are listed on this page with their distances.
- In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.