What are the hours of the Buffalo Social Security office?

The Buffalo office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Buffalo office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 881-0213 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Buffalo Social Security office?

You can reach the office at (855) 881-0213 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Buffalo Social Security office serve?

Besides Buffalo, this is the closest office for about 10 surrounding communities, including Sloan, Kenmore, Eggertsville, Tonawanda (Town), Tonawanda Town. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Buffalo?

The next-closest field office is in West Seneca, about 5.5 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Buffalo office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Buffalo Social Security Office

478 Main Street, Suite 200, Buffalo, NY 14204

Verified against the SSA directory on May 23, 2026

The Buffalo Social Security office is one of 67 field offices in New York, serving Erie County and the surrounding area. It is the closest office for residents of Buffalo and 10 nearby communities, roughly 309,000 people. The nearest other Social Security office is in West Seneca, about 5.5 miles away.

nearby towns served: 10
people in service area: 309K
to next-nearest office: 5.5 mi
offices in New York: 67
county: Erie County

Address

478 Main Street
Suite 200
Buffalo, NY 14204

Get directions

Phone

Local:: (855) 881-0213
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Buffalo office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (855) 881-0213 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Buffalo office

The building is located at the corner of Exchange and Carrol St.
The office is no Longer located in the Federal building.
The Buffalo office Moved Effective August 1, 2005, to 186 Exchange Street, Buffalo, Ny 14204.

Buffalo office location

Open this location on OpenStreetMap →

42.87834, -78.86905 View on OpenStreetMap →

Services at the Buffalo Social Security office

Staff at the Buffalo office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Buffalo office

Many nearby towns have no Social Security office of their own, so the Buffalo office is their closest option. It's the nearest field office for 10 surrounding communities, the largest is Amherst (129,299 residents):

Town	Distance	Population
Amherst, NY	10.8 mi	129,299
Tonawanda (Town), NY	7.3 mi	72,084
Tonawanda Town, NY	7.4 mi	56,829
Kenmore, NY	6 mi	15,082
Eggertsville, NY	6.7 mi	14,806
University at Buffalo, NY	9.3 mi	6,079
Williamsville, NY	8.9 mi	5,469
Highland-on-the-Lake, NY	13 mi	3,953
Sloan, NY	3.9 mi	3,750
Angola on the Lake, NY	18 mi	1,682

Browse all New York offices →

Other Social Security offices near Buffalo

More Social Security help

All New York offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Buffalo office

What are the hours of the Buffalo Social Security office?: The Buffalo office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Buffalo office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (855) 881-0213 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Buffalo Social Security office?: You can reach the office at (855) 881-0213 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Buffalo Social Security office serve?: Besides Buffalo, this is the closest office for about 10 surrounding communities, including Sloan, Kenmore, Eggertsville, Tonawanda (Town), Tonawanda Town. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Buffalo?: The next-closest field office is in West Seneca, about 5.5 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Buffalo office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.