Niagara Falls Social Security Office

Directions to the Niagara Falls office

• The Niagara Falls office is located just off the Niagara Falls Boulevard exit (exit 22) of the I-190,across from Bob Evans.both U.s.
• And Canadian Clients can call US at 877-480-4992.
• Most Business can be Conducted by Phone.
• Office has Reopened 9/17/12.
• Residents of Niagara County and Ontario, Canada should be Referred to Niagara Falls and no Longer to Amherst or Buffalo.

Niagara Falls office location

Services at the Niagara Falls Social Security office

Staff at the Niagara Falls office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Niagara Falls office

Many nearby towns have no Social Security office of their own, so the Niagara Falls office is their closest option. It's the nearest field office for 29 surrounding communities, the largest is North Tonawanda (30,409 residents):

…and 17 more nearby communities closest to this office.

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Other Social Security offices near Niagara Falls

More Social Security help

Frequently asked questions about the Niagara Falls office

What are the hours of the Niagara Falls Social Security office?

The Niagara Falls office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Niagara Falls office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (877) 480-4992 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Niagara Falls Social Security office?

You can reach the office at (877) 480-4992 (TTY 1-716-283-2614), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Niagara Falls Social Security office serve?

Besides Niagara Falls, this is the closest office for about 29 surrounding communities, including Niagara, Niagara University, Grand Island, Wheatfield, Lewiston. There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Niagara Falls?

The next-closest field office is in Buffalo, about 16 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Niagara Falls office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.