West Seneca Social Security Office

Directions to the West Seneca office

The new office is located east of exit 55 of the new York State Thruway, in the Seneca Square Plaza.

West Seneca office location

Services at the West Seneca Social Security office

Staff at the West Seneca office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the West Seneca office

Many nearby towns have no Social Security office of their own, so the West Seneca office is their closest option. It's the nearest field office for 49 surrounding communities, the largest is Cheektowaga (89,234 residents):

…and 37 more nearby communities closest to this office.

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Other Social Security offices near West Seneca

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Frequently asked questions about the West Seneca office

What are the hours of the West Seneca Social Security office?

The West Seneca office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the West Seneca office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (800) 647-9195 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the West Seneca Social Security office?

You can reach the office at (800) 647-9195 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the West Seneca Social Security office serve?

Besides West Seneca, this is the closest office for about 49 surrounding communities, including West Seneca (CDP), Lackawanna, Blasdell, Orchard Park, Cheektowaga (CDP). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near West Seneca?

The next-closest field office is in Buffalo, about 5.5 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the West Seneca office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.