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New York, NY Social Security office at 123 William St, 10038

123 William St, 4th Floor, New York, NY 10038

Verified against the SSA directory on August 2, 2026

The New York Social Security office is one of 67 field offices in New York. The nearest other Social Security office is in Brooklyn, about 1.3 miles away.

offices in New York
6
to next-nearest office
1.3 mi
offices in New York
67

Address

123 William St
4th Floor
New York, NY 10038

Get directions

Phone

National:
1-800-772-1213
TTY:
1-800-325-0778
Fax: (833) 515-0467

New York office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 335-1089 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the New York office

  • The office is located on William Street between Fulton and John.
  • We are near the 2,3,4,5,a,c,r and Z Subway Lines as Well as the Path Trains.
  • We are Co-located with the Manhattan Card Center 00z, 866-657-3406.

New York office location

40.70932, -74.00715 View on OpenStreetMap →

Services at the New York Social Security office

Staff at the New York office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Other Social Security offices near New York

More Social Security help

All New York offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the New York office

What are the hours of the New York Social Security office?
The New York office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the New York office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 335-1089 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the New York Social Security office?
You can reach the office at (866) 335-1089 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Is there another Social Security office near New York?
The next-closest field office is in Brooklyn, about 1.3 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the New York office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.