Schenectady, NY Social Security office at One Broadway Center, 12305

Directions to the Schenectady office

One block south from State St on corner of Broadway and Hamilton Streets (Lottery Bldg).

Schenectady office location

Services at the Schenectady Social Security office

Staff at the Schenectady office handle the full range of Social Security business, including:

• Apply for a new or replacement Social Security card
• Apply for retirement, disability (SSDI), or SSI benefits
• Change your name on your Social Security record
• Update direct deposit and mailing address
• Request proof of benefits or a benefit verification letter
• Get help enrolling in Medicare
• Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Closest Social Security office for nearby towns

These nearby towns do not have a separate active Social Security office page here. Based on town and office coordinates, the Schenectady office is the closest active office listed for them. Use this page for the office address, hours, phone number, and directions.

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Other Social Security offices near Schenectady

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Frequently asked questions about the Schenectady office

What are the hours of the Schenectady Social Security office?

The Schenectady office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Schenectady office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-1296 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Schenectady Social Security office?

You can reach the office at (866) 964-1296 (TTY 1-518-382-9489), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Schenectady Social Security office serve?

Besides Schenectady, this is the closest office for about 41 surrounding communities, including Scotia, Rotterdam (CDP), Rotterdam, Niskayuna, Niskayuna (CDP). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Schenectady?

The next-closest field office is in Troy, about 14 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Schenectady office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.