What are the hours of the Schenectady Social Security office?

The Schenectady office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Schenectady office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-1296 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Schenectady Social Security office?

You can reach the office at (866) 964-1296 (TTY 1-518-382-9489), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Schenectady Social Security office serve?

Besides Schenectady, this is the closest office for about 41 surrounding communities, including Scotia, Rotterdam (CDP), Rotterdam, Niskayuna, Niskayuna (CDP). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Schenectady?

The next-closest field office is in Troy, about 14 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Schenectady office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Schenectady Social Security Office

One Broadway Center, 8th Floor, Schenectady, NY 12305

Verified against the SSA directory on May 23, 2026

The Schenectady Social Security office is one of 67 field offices in New York, serving Schenectady County and the surrounding area. It is the closest office for residents of Schenectady and 41 nearby communities, roughly 329,000 people. The nearest other Social Security office is in Troy, about 14 miles away.

nearby towns served: 41
people in service area: 329K
to next-nearest office: 14 mi
offices in New York: 67
county: Schenectady County

Address

One Broadway Center
8th Floor
Schenectady, NY 12305

Get directions

Phone

Local:: (866) 964-1296
National:: 1-800-772-1213
TTY:: 1-518-382-9489

Schenectady office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 964-1296 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Schenectady office

One block south from State St on corner of Broadway and Hamilton Streets (Lottery Bldg).

Schenectady office location

Open this location on OpenStreetMap →

42.81166, -73.94310 View on OpenStreetMap →

Services at the Schenectady Social Security office

Staff at the Schenectady office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Schenectady office

Many nearby towns have no Social Security office of their own, so the Schenectady office is their closest option. It's the nearest field office for 41 surrounding communities, the largest is Clifton Park (38,153 residents):

Town	Distance	Population
Clifton Park, NY	6.9 mi	38,153
Guilderland, NY	7.3 mi	36,976
Rotterdam, NY	3.5 mi	30,557
Glenville, NY	5.8 mi	29,308
Niskayuna, NY	3.6 mi	23,325
Rotterdam (CDP), NY	2.2 mi	21,939
Niskayuna (CDP), NY	5.4 mi	19,741
East Glenville, NY	5.8 mi	11,184
Scotia, NY	1.5 mi	7,257
Clifton Knolls-Mill Creek, NY	7.4 mi	3,709
Clifton Gardens, NY	8.5 mi	2,631
Princetown, NY	6.9 mi	2,033

…and 29 more nearby communities closest to this office.

Browse all New York offices →

Other Social Security offices near Schenectady

More Social Security help

All New York offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Schenectady office

What are the hours of the Schenectady Social Security office?: The Schenectady office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Schenectady office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 964-1296 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Schenectady Social Security office?: You can reach the office at (866) 964-1296 (TTY 1-518-382-9489), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Schenectady Social Security office serve?: Besides Schenectady, this is the closest office for about 41 surrounding communities, including Scotia, Rotterdam (CDP), Rotterdam, Niskayuna, Niskayuna (CDP). There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Schenectady?: The next-closest field office is in Troy, about 14 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Schenectady office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.