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Albany Social Security Office

11 A Clinton Ave, Rm 430 Federal Bldg, Albany, NY 12207

Verified against the SSA directory on May 23, 2026

The Albany Social Security office is one of 67 field offices in New York, serving Albany County and the surrounding area. It is the closest office for residents of Albany and 22 nearby communities, roughly 165,000 people. The nearest other Social Security office is in Troy, about 6.3 miles away.

nearby towns served
22
people in service area
165K
to next-nearest office
6.3 mi
offices in New York
67
county
Albany County

Address

11 A Clinton Ave
Rm 430 Federal Bldg
Albany, NY 12207

Get directions

Phone

National:
1-800-772-1213
TTY:
1-518-431-4050
Fax: (833) 950-3603

Albany office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday 9am to 4pm
Tuesday 9am to 4pm
Wednesday 9am to 4pm
Thursday 9am to 4pm
Friday 9am to 4pm
Saturday Closed
Sunday Closed

Before you visit

  • Most services now require an appointment. Call ahead at (866) 253-9183 or 1-800-772-1213 to book one.
  • Bring a photo ID and your Social Security number.
  • Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
  • Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Albany office

  • Obrien Fed Bldg.
  • At foot of Clinton St,between Broadway and Pearl St.
  • Entrance on Pearl, across from Palace Theater.

Albany office location

Services at the Albany Social Security office

Staff at the Albany office handle the full range of Social Security business, including:

  • Apply for a new or replacement Social Security card
  • Apply for retirement, disability (SSDI), or SSI benefits
  • Change your name on your Social Security record
  • Update direct deposit and mailing address
  • Request proof of benefits or a benefit verification letter
  • Get help enrolling in Medicare
  • Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Albany office

Many nearby towns have no Social Security office of their own, so the Albany office is their closest option. It's the nearest field office for 22 surrounding communities, the largest is Bethlehem (34,924 residents):

Town Distance Population
Bethlehem, NY 6.2 mi 34,924
East Greenbush, NY 4.2 mi 16,666
Schodack, NY 9.1 mi 12,983
Roessleville, NY 4.1 mi 11,843
Loudonville, NY 3.5 mi 9,911
Rensselaer, NY 0.9 mi 9,287
Colonie, NY 6.1 mi 7,701
Westmere, NY 6.6 mi 6,961
East Greenbush (CDP), NY 5 mi 6,299
Hampton Manor, NY 2.5 mi 5,161
Menands, NY 2.9 mi 4,508
West Sand Lake, NY 7.2 mi 3,391

…and 10 more nearby communities closest to this office.

Browse all New York offices →

Other Social Security offices near Albany

More Social Security help

Frequently asked questions about the Albany office

What are the hours of the Albany Social Security office?
The Albany office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Albany office?
Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 253-9183 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Albany Social Security office?
You can reach the office at (866) 253-9183 (TTY 1-518-431-4050), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Albany Social Security office serve?
Besides Albany, this is the closest office for about 22 surrounding communities, including Rensselaer, Hampton Manor, Menands, Loudonville, Roessleville. There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Albany?
The next-closest field office is in Troy, about 6.3 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Albany office?
In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.