What are the hours of the Pittsfield Social Security office?

The Pittsfield office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.

Do I need an appointment at the Pittsfield office?

Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 446-7111 or 1-800-772-1213 to book one and reduce your wait.

What is the phone number for the Pittsfield Social Security office?

You can reach the office at (866) 446-7111 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.

Which towns does the Pittsfield Social Security office serve?

Besides Pittsfield, this is the closest office for about 33 surrounding communities, including Dalton, Lanesborough, Lenox, Hancock, Lenox (CDP). There's a full list of nearby towns and distances on this page.

Is there another Social Security office near Pittsfield?

The next-closest field office is in North Adams, about 19 miles away. Other nearby offices are listed on this page with their distances.

Can I replace my Social Security card without visiting the Pittsfield office?

In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.

Pittsfield Social Security Office

78 Center St, Federal Bldg Suite 101, Pittsfield, MA 01201

Verified against the SSA directory on May 23, 2026

The Pittsfield Social Security office is one of 30 field offices in Massachusetts, serving Berkshire County and the surrounding area. It is the closest office for residents of Pittsfield and 33 nearby communities, roughly 64,000 people. The nearest other Social Security office is in North Adams, about 19 miles away.

nearby towns served: 33
people in service area: 64K
to next-nearest office: 19 mi
offices in Massachusetts: 30
county: Berkshire County

Address

78 Center St
Federal Bldg Suite 101
Pittsfield, MA 01201

Get directions

Phone

Local:: (866) 446-7111
National:: 1-800-772-1213
TTY:: 1-800-325-0778

Pittsfield office hours

Hours below

Open 9am-4pm, Monday to Friday. Closed weekends and federal holidays.

Monday	9am to 4pm
Tuesday	9am to 4pm
Wednesday	9am to 4pm
Thursday	9am to 4pm
Friday	9am to 4pm
Saturday	Closed
Sunday	Closed

Before you visit

Most services now require an appointment. Call ahead at (866) 446-7111 or 1-800-772-1213 to book one.
Bring a photo ID and your Social Security number.
Bring original documents for your request, for a new or replacement card, proof of identity and citizenship or immigration status.
Many tasks don't need a visit: replace a card, get a benefit letter, or update direct deposit online at ssa.gov.

Directions to the Pittsfield office

The office is located on the first floor of the Conte Federal building one block west of north Street between Columbus Avenue and Summer Street.
On-Street parking is available on Columbus Avenue and Summer Street.
Parking is also available in the Building's parking Lot off of Summer Street.

Pittsfield office location

Open this location on OpenStreetMap →

42.45215, -73.25535 View on OpenStreetMap →

Services at the Pittsfield Social Security office

Staff at the Pittsfield office handle the full range of Social Security business, including:

Apply for a new or replacement Social Security card
Apply for retirement, disability (SSDI), or SSI benefits
Change your name on your Social Security record
Update direct deposit and mailing address
Request proof of benefits or a benefit verification letter
Get help enrolling in Medicare
Check the status of an application or appeal

Want to prepare first? See our guides on getting an award letter, checking your earnings record, and when to claim retirement.

Towns served by the Pittsfield office

Many nearby towns have no Social Security office of their own, so the Pittsfield office is their closest option. It's the nearest field office for 33 surrounding communities, the largest is Dalton (6,290 residents):

Town	Distance	Population
Dalton, MA	5.5 mi	6,290
Lenox, MA	5.9 mi	5,099
Cheshire, MA	9.5 mi	3,236
Lanesborough, MA	5.8 mi	3,027
New Lebanon, MA	9.7 mi	2,527
Lenox (CDP), MA	6.8 mi	1,984
Hinsdale, MA	7.4 mi	1,908
Richmond, MA	7.1 mi	1,405
Hancock, MA	6.2 mi	751
Cheshire (CDP), MA	8.9 mi	683
Washington, MA	7.6 mi	493
Lenox Dale, MA	8 mi	337

…and 21 more nearby communities closest to this office.

Browse all Massachusetts offices →

Other Social Security offices near Pittsfield

More Social Security help

All Massachusetts offices Every field office in the state, by city. Find an office near you Sort offices by distance from your location. Average retirement check by age What people actually receive at each claiming age. Avoid Social Security scams When SSA really calls, and the red flags to watch.

Frequently asked questions about the Pittsfield office

What are the hours of the Pittsfield Social Security office?: The Pittsfield office is generally open 9am to 4pm, Monday through Friday, and closed on weekends and federal holidays. The live status and full weekly hours are at the top of this page, call ahead, as hours can change.
Do I need an appointment at the Pittsfield office?: Since 2025, the Social Security Administration asks most visitors to schedule an appointment before visiting a field office. Call (866) 446-7111 or 1-800-772-1213 to book one and reduce your wait.
What is the phone number for the Pittsfield Social Security office?: You can reach the office at (866) 446-7111 (TTY 1-800-325-0778), or use the SSA national line at 1-800-772-1213 (TTY 1-800-325-0778), Monday to Friday.
Which towns does the Pittsfield Social Security office serve?: Besides Pittsfield, this is the closest office for about 33 surrounding communities, including Dalton, Lanesborough, Lenox, Hancock, Lenox (CDP). There's a full list of nearby towns and distances on this page.
Is there another Social Security office near Pittsfield?: The next-closest field office is in North Adams, about 19 miles away. Other nearby offices are listed on this page with their distances.
Can I replace my Social Security card without visiting the Pittsfield office?: In most states you can request a replacement card online with a free my Social Security account at ssa.gov, no office visit needed. You can also check applications, request benefit letters, and update direct deposit there.